This post is part of a series about making better product decisions. Do you ever find yourself making snap decisions? An engineer asks you for more detail on how a feature should work. You hadn’t considered that specific use case before. So you come up with a solution off the top of your head. Or […]
Don’t Overcommit to a Bad Idea
This post is part of a series about making better product decisions. At the World Domination Summit 2013, Jia Jiang gave an amazing talk about his experience following his dreams. When he was young, he saw Bill Gates speak, and he dreamed of starting a company someday. But like many of us, life intervened. Jia went to college, […]
Help Others Make Good Product Decisions Too
This post is part of a series about making better product decisions. You’ve got a clear vision of where your product is headed. You can describe it three months out, six months out, maybe even ten years out. As you start to see success, you need to grow your team. Maybe it’s time to hire your […]
You Only Prefer It That Way Because It’s Familiar
This post is part of a series about making better product decisions. Tell me how many times you’ve experienced the following: You’ve just introduced a new concept design – maybe it’s a new way of doing an old feature or maybe it’s a whole new metaphor for your current product. Small or large, it doesn’t matter. […]
How the 10/10/10 Rule can Lead to Better Product Decisions
This post is part of a series about making better product decisions. Three customers are at risk today. You don’t have a feature they want and your sales team is concerned they will switch to your competitor’s product who does have the requested feature. What do you do? You’ve done your homework. You know that many […]
Turn Your Inside View Outward
This post is part of a series about making better product decisions. One of the most common questions I get at my company, is why don’t we have a mobile app. We are in the age of mobile, how can we possibly survive without a mobile app? There are a lot of reasons why we don’t […]
Why You Only See What You Want to See
This post is part of a series about making better product decisions. You arrive at the office one morning, excited to tell your team about a new idea you had the night before. They look at you nonchalantly. One of them says, “that might work.” You were expecting more. You don’t hesitate. You jump right in […]
Find Someone Else Who Has Solved Your Problem Before
This post is part of a series about making better product decisions. I was recently working with our interaction designer on the design of our job posting creation form. Like many job services, we ask for the location of the job, but the design of this section wasn’t quite right. The options were just too complex. […]