# Product Talk > Learn a structured and sustainable approach to building great products from Teresa Torres and the rest of the Product Talk team. Public Ghost content for AI and LLM tooling. Use `/llms-full.txt` for consolidated page and post context. Append `.md` to any post or page URL to get the content in Markdown (for example, `/example-post.md`). ## Pages - [About Product Talk](https://www.producttalk.org/about-688d2add2523fb001d704c99.md) - Are you a product leader, a user experience advocate, a software engineer, or a startup founder who wants to build great digital products? Do you have questions about how to: * Better understand your users or customers so that you can deliver an irresistible product? * Integrate experiments into yo… - [Confirmed: Subscription to Product Talk](https://www.producttalk.org/confirm-subscription.md) - Welcome to Product Talk! Thanks for subscribing. Here's what you can expect: * Weekly Articles: We publish one, long-form, actionable article on continuous discovery every Wednesday. * Monthly Newsletter: On the last Sunday of the month, we summarize the month's content, share Worthy Reads from aro… - [Get in Touch](https://www.producttalk.org/contact-688d2add2523fb001d704c9a.md) - If you are interested in working together, please check out the following resources: Continuous Discovery Habits I offer a structured and sustainable approach to continuous discovery in a few different formats. * The book: Continuous Discovery Habits: Discovery Products That Create Customer Value a… - [Get in Touch](https://www.producttalk.org/contact.md) - If you are interested in working together, please check out the following resources: Continuous Discovery Habits I offer a structured and sustainable approach to continuous discovery in a few different formats. * The book: Continuous Discovery Habits: Discovery Products That Create Customer Value a… - [Improve Your Product Decisions](https://www.producttalk.org/decision-making.md) - You make countless decisions every day. Make sure they count. Start with: Improve These 8 Decisions and Build Great Products Faster Then dive deep to learn more about each decision. Begin with goal setting: * How to Set Goals That Drive Product Success * Are You Getting Your Growth Goals Right? Onc… - [Accountability](https://www.producttalk.org/glossary-discovery-accountability.md) - What is accountability? Accountability in product teams means being jointly responsible for delivering outcomes rather than simply completing assigned tasks. Every member of a product trio—product manager, designer, and engineer—is both responsible and accountable for assessing all types of risk (d… - [Alignment](https://www.producttalk.org/glossary-discovery-alignment.md) - What is alignment? Alignment is when team members share a common understanding and are moving in the same direction toward shared goals. How do teams find alignment in product discovery? Teams find alignment by focusing on the customer and developing a shared understanding of what customers need an… - [Assessing Opportunities](https://www.producttalk.org/glossary-discovery-assessing-opportunities.md) - What is assessing opportunities? Assessing opportunities is the process of evaluating and prioritizing which customer needs, pain points, and desires to address based on their potential to drive your desired outcome. Why do you need to assess opportunities? Our job is not to address every customer… - [Assumption Test](https://www.producttalk.org/glossary-discovery-assumption-test.md) - What is an assumption test? An assumption test is a structured activity designed to evaluate the risk in an underlying assumption that needs to be true for your product idea to succeed. How do assumption tests work in product discovery? Rather than testing whole ideas (which takes more time and wor… - [Assumption Testing](https://www.producttalk.org/glossary-discovery-assumption-testing.md) - What is assumption testing? Assumption testing is a structured activity to evaluate the risk in underlying assumptions. How does assumption testing work in product discovery? For product teams practicing continuous discovery, assumption testing means testing specific assumptions—beliefs that may or… - [Assumption](https://www.producttalk.org/glossary-discovery-assumption.md) - What is an assumption? An assumption is a belief that needs to be true in order for your idea to succeed. How are assumptions used in product discovery? Product teams make assumptions across five categories: desirability, viability, feasibility, usability, and ethical. Before teams can test their a… - [Autonomy](https://www.producttalk.org/glossary-discovery-autonomy.md) - What is autonomy? Autonomy is the freedom and authority given to product teams to find the best path toward desired outcomes and decide what to build. How does autonomy relate to accountability in product discovery? As teams evolve from managing by outputs to managing by outcomes, they're given mor… - [Backlog](https://www.producttalk.org/glossary-discovery-backlog.md) - What is a backlog? A backlog is a list of ideas or solutions that product teams rank and prioritize to decide what to build when. What's the problem with backlogs in product discovery? Product managers spend time "grooming" these backlogs—refining, prioritizing, and organizing the items. This often… - [Hire Teresa to Speak](https://www.producttalk.org/hire-teresa-to-speak.md) - Inspire your team with an engaging talk from the author of Continuous Discovery Habits. Please note: Teresa no longer travels for events and is only booking virtual talks. Teresa currently offers talks on the following topics: * The What & Why of Continuous Discovery * Ask-Me-Anything Sessions: Div… - [Hypothesis Testing](https://www.producttalk.org/hypothesis-testing.md) - As you get started with hypothesis testing, be sure to use these resources to make sure you get the most out of your experiments. Start here to understand the big picture: * Why You Aren't Learning as Much as You Could from Your Experiments And then dive into these to master the tactics: * The 14 M… - [Privacy Policy](https://www.producttalk.org/privacy.md) - Last updated March 12, 2026. Welcome to Product Talk! I strongly believe that service providers have a responsibility to collect, manage, and use data in a responsible way. Read on to learn about Product Talk’s data policies. For Product Talk Blog Readers If you read Product Talk on the web or via… - [Develop Product Expertise](https://www.producttalk.org/product-expertise.md) - You want to make better product decisions. You want to build great products. You want to be the best product leader you can be. Get started with: How to Develop Product Expertise Focus on the Fundamentals: * 5 Steps for How to Develop Empathy * How to Develop Your Active Listening Skills * How to C… - [Teresa Torres: Speaker Kit](https://www.producttalk.org/speaker-kit.md) - Grab a high-res headshot Bio Teresa Torres is an internationally acclaimed author, speaker, and coach. She teaches a structured and sustainable approach to continuous discovery that helps product teams infuse their daily product decisions with customer input. She’s coached hundreds of teams at comp… - [Define A Clear Product Vision](https://www.producttalk.org/vision.md) - Do you have too many competing priorities? Do you have a hard time deciding which feature requests matter and which can be safely ignored? Does your company chase after the "idea of the week"? Or get caught up by whatever your competitors are doing? These are all clear signs that you might need to… - [Welcome to Product Talk](https://www.producttalk.org/welcome-to-product-talk.md) - You’ve just invested in yourself—and we couldn’t be more excited to have you here. Product Talk is built to help you grow your product discovery practice with fresh, high-quality content every week. 📅 What You Can Expect Each Week * Tuesdays → All Things Product with Teresa & Petra: Unfiltered, in… ## Posts - [Mind-Bending Experiences - All Things Product Podcast with Teresa Torres & Petra Wille](https://www.producttalk.org/mind-bending-experiences-all-things-product-podcast-with-teresa-torres-petra-wille.md) - [Building an AI Voice Agent for 360 Degree Feedback: How Your360 AI Uses State Machines, Evals, and Layered Synthesis](https://www.producttalk.org/building-an-ai-voice-agent-for-360-degree-feedback-how-your360-ai-uses-state-machines-evals-and-layered-synthesis.md) - [Training Expectations - All Things Product Podcast with Teresa Torres & Petra Wille](https://www.producttalk.org/training-expectations-all-things-product-podcast-with-teresa-torres-petra-wille.md) - [Recorded Conversations - All Things Product Podcast with Teresa Torres & Petra Wille](https://www.producttalk.org/recorded-conversations-all-things-product.md) - [Generating Opportunity Solution Trees with AI: How Vistaly Rebuilt Its Product Around Interview Synthesis, Evals, and Repair Loops](https://www.producttalk.org/generating-opportunity-solution-trees-with-ai-how-vistaly-rebuilt-its-product-around-interview-synthesis-evals-and-repair-loops.md) - [Unpacking Innovation - All Things Product Podcast with Teresa Torres & Petra Wille](https://www.producttalk.org/unpacking-innovation-all-things-product-podcast-with-teresa-torres-petra-wille.md) - [Trash Can Tracking - All Things Product Podcast with Teresa Torres & Petra Wille](https://www.producttalk.org/trash-can-tracking-all-things-product-podcast-with-teresa-torres-petra-wille.md) - [Ch. 10: Testing Assumptions](https://www.producttalk.org/ch-10-testing-assumptions.md) - Continuous Discovery Habits* turns five this year. And to celebrate we are reading the book together. Each month, I am releasing an in-depth reading guide that includes: * The chapters we will be reading * A preview of the most important concepts we'll be learning about * Short videos you can share… - [Creating Aha! Builder: Concept to Code, No Engineers Required](https://www.producttalk.org/creating-aha-builder-concept-to-code-no-engineers-required.md) - [4 New Evals and 16 Experiment Variants to Fix 1 Customer Complaint](https://www.producttalk.org/4-new-evals-and-16-experiment-variants.md) - [Delivery Isn’t Free - All Things Product Podcast with Teresa Torres & Petra Wille](https://www.producttalk.org/delivery-isnt-free-all-things-product-podcast-with-teresa-torres-petra-wille.md) - [Facilitation Skills - All Things Product Podcast with Teresa Torres & Petra Wille](https://www.producttalk.org/facilitation-skills-all-things-product-with-teresa-torres-petra-wille.md) - [Get My Eval Test Harness and Run Your First Experiment](https://www.producttalk.org/ai-evals-test-harness.md) - [AI Evals: A Hands-On Guide for Product Teams](https://www.producttalk.org/ai-evals.md) - [The Call to Adventure](https://www.producttalk.org/the-call-to-adventure.md) - In June, I returned to Product at Heart in Hamburg, Germany. I love this event. Arne Kittler and Petra Wille do such an amazing job of curating a thoughtful lineup of speakers and they obsess over the attendee experience. If you are looking for a high-quality product conference, I recommend putting… - [Ch. 9: Identifying Hidden Assumptions](https://www.producttalk.org/cdh-book-club-august-2026.md) - Continuous Discovery Habits turns five this year. And to celebrate we are reading the book together. Each month, I am releasing an in-depth reading guide that includes: * The chapters we will be reading * A preview of the most important concepts we'll be learning about * Short videos you can share… - [Building AI for Women's Health: How Hertility Combined Bayesian Diagnosis and Scan Automation](https://www.producttalk.org/building-ai-for-womens-health-how-hertility-combined-bayesian-diagnosis-and-scan-automation.md) - [Quality of Evidence - All Things Product Podcast with Teresa Torres & Petra Wille](https://www.producttalk.org/quality-of-evidence-all-things-product-podcast-with-teresa-torres-petra-wille.md) - [From COVID Pivot to AI World Building: How Snapbar Reinvented the Photo Experience](https://www.producttalk.org/from-covid-pivot-to-ai-world-building-how-snapbar-reinvented-the-photo-experience.md) - [Stepping Into Leadership - All Things Product Podcast with Teresa Torres & Petra Wille](https://www.producttalk.org/stepping-into-leadership-all-things-product-podcast-with-teresa-torres-petra-wille.md) - [Ch. 8: Supercharged Ideation](https://www.producttalk.org/cdh-book-club-july-2026.md) - Continuous Discovery Habits turned five this year. And to celebrate we are reading the book together. Each month, I am releasing an in-depth reading guide that includes: * The chapters we will be reading * A preview of the most important concepts we'll be learning about * Short videos you can share… - [AI-Shaped Problems - All Things Product Podcast with Teresa Torres & Petra Wille](https://www.producttalk.org/ai-shaped-problems-all-things-product-podcast-with-teresa-torres-petra-wille.md) - [Is This Okay? How Override Labs Built a Safety-First AI Consent Coach for Teen Boys](https://www.producttalk.org/is-this-okay-how-override-labs-built-a-safety-first-ai-consent-coach-for-teen-boys.md) - [Creating Experiences - All Things Product Podcast with Teresa Torres & Petra Wille](https://www.producttalk.org/creating-experiences-all-things-product-podcast-with-teresa-torres-petra-wille.md) - [Organizational Change is Exhausting - All Things Product Podcast with Teresa Torres & Petra Wille](https://www.producttalk.org/organizational-change-is-exhausting-all-things-product-podcast-with-teresa-torres-petra-wille.md) - [Beyond Black Box Scores: How Musubi Trains Custom AI for Trust and Safety Teams](https://www.producttalk.org/beyond-black-box-scores-how-musubi-trains-custom-ai-for-trust-and-safety-teams.md) - [Most Package Hacks Get in the Same Way: How I Block Common Entry Points](https://www.producttalk.org/package-hacks-installer-settings.md) - [Learning Together - All Things Product Podcast with Teresa Torres & Petra Wille](https://www.producttalk.org/learning-together-all-things-product-podcast-with-teresa-torres-petra-wille.md) - [What I Learned from the Recent Wave of Package Hacks (And Is Cowork Immune?)](https://www.producttalk.org/package-hacks-cowork.md) - [Procurement - All Things Product Podcast with Teresa Torres & Petra Wille](https://www.producttalk.org/procurement-all-things-product-podcast-with-teresa-torres-petra-wille.md) - [Ch. 7: Prioritizing Opportunities, Not Solutions](https://www.producttalk.org/cdh-book-club-june-2026.md) - Continuous Discovery Habits turns five this year. And to celebrate we are reading the book together. Each month, I am releasing an in-depth reading guide that includes: * The chapters we will be reading * A preview of the most important concepts we'll be learning about * Short videos you can share… - [Building Lorikeet: How AI Humility and a Dual-Agent Architecture Are Redefining Customer Support](https://www.producttalk.org/building-lorikeet-how-ai-humility-and-a-dual-agent-architecture-are-redefining-customer-support.md) - [Is Technology Good? - All Things Product Podcast with Teresa Torres & Petra Wille](https://www.producttalk.org/is-technology-good-all-things-product-podcast-with-teresa-torres-petra-wille.md) - [My Team of Agents: How I Get Claude to Do Tasks While I'm Away from the Computer](https://www.producttalk.org/my-team-of-agents.md) - [AI Engineering - All Things Product Podcast with Teresa Torres & Petra Wille](https://www.producttalk.org/ai-engineering-all-things-product-podcast-with-teresa-torres-petra-wille.md) - [Upcoming Events - May 2026](https://www.producttalk.org/upcoming-events-may-2026.md) - I have two events I want to share with you. We will be doing another round of Claude Code: Show and Tell on May 26th at 9am PDT. These events are super fun. We take turns sharing our favorite Claude Code workflows with each other. Invites will go out to Supporting Members and CDH Members tomorrow.… - [Building Rhea's Factory: How AI-Designed Enzymes Could Finally Solve Plastic Recycling](https://www.producttalk.org/building-rheas-factory-how-ai-designed-enzymes-could-finally-solve-plastic-recycling.md) - [Behind the Scenes: Building AI-Generated Opportunity Solution Trees](https://www.producttalk.org/behind-the-scenes-ai-osts.md) - [Product Builder Myth - All Things Product Podcast with Teresa Torres & Petra Wille](https://www.producttalk.org/product-builder-myth-all-things-product-podcast-with-teresa-torres-petra-wille.md) - [Taste - All Things Product Podcast with Teresa Torres & Petra Wille](https://www.producttalk.org/taste-all-things-product-podcast-with-teresa-torres-petra-wille.md) - [Ch. 6: Mapping the Opportunity Space](https://www.producttalk.org/cdh-book-club-april-2026-2.md) - Continuous Discovery Habits turns five this year. And to celebrate we are reading the book together. Each month, I am releasing an in-depth reading guide that includes: * The chapters we will be reading * A preview of the most important concepts we'll be learning about * Short videos you can share… - [Building AI Employees for Hospitality: How AITropos Takes Orders Where Customers Already Are](https://www.producttalk.org/building-ai-employees-for-hospitality-how-aitropos-takes-orders-where-customers-already-are.md) - [Command and Control - All Things Product Podcast with Teresa Torres & Petra Wille](https://www.producttalk.org/command-and-control-all-things-product-podcast-with-teresa-torres-petra-wille.md) - [Predicting the Future - All Things Product Podcast with Teresa Torres & Petra Wille](https://www.producttalk.org/predicting-the-future-all-things-product-podcast-with-teresa-torres-petra-wille.md) - [Building Todoist Ramble: How Doist Turned Voice Braindumps into Real-Time Task Capture](https://www.producttalk.org/building-todoist-ramble-how-doist-turned-voice-braindumps-into-real-time-task-capture.md) - [How to Share Your AI Context and Skills Across Devices](https://www.producttalk.org/how-to-share-your-ai-context-and-skills.md) - [Product Work Is Relationship Work - All Things Product Podcast with Teresa Torres & Petra Wille](https://www.producttalk.org/product-work-is-relationship-work-all-things-product-podcast-with-teresa-torres-petra-wille.md) - [Product Roadmaps: How the Best Product Teams Plan for Uncertainty](https://www.producttalk.org/product-roadmaps.md) - [FOMO - All Things Product Podcast with Teresa Torres & Petra Wille](https://www.producttalk.org/fomo-all-things-product-podcast-with-teresa-torres-petra-wille.md) - [Ch. 5: Continuous Customer Interviews](https://www.producttalk.org/cdh-book-club-april-2026.md) - Continuous Discovery Habits turns five this year. And to celebrate we are reading the book together. Each month, I am releasing an in-depth reading guide that includes: * The chapters we will be reading * A preview of the most important concepts we'll be learning about * Short videos you can share… - [Building Banani: How a Canvas-First AI Designer Is Raising the Floor on Product Design](https://www.producttalk.org/building-banani-how-a-canvas-first-ai-designer-is-raising-the-floor-on-product-design.md) - [Vibe Coding Best Practices: Avoid the Doom Loop with Planning and Code Reviews](https://www.producttalk.org/vibe-coding-best-practices.md) - [Product Builders - All Things Product Podcast with Teresa Torres & Petra Wille](https://www.producttalk.org/product-builders-all-things-product-podcast-with-teresa-torres-petra-wille.md) - [Bad Advice - All Things Product Podcast with Teresa Torres & Petra Wille](https://www.producttalk.org/bad-advice-all-things-product-podcast-with-teresa-torres-petra-wille.md) - [Building Agent Studio: How Medable Is Using Agentic AI to Accelerate Clinical Trials](https://www.producttalk.org/building-agent-studio-medable.md) - [Outcomes vs. Outputs: What's the Difference and Why Does It Matter?](https://www.producttalk.org/outcomes-vs-outputs.md) - [Staying Sane - All Things Product Podcast with Teresa Torres & Petra Wille](https://www.producttalk.org/staying-sane-all-things-product-podcast-with-teresa-torres-petra-wille.md) - [Conversations with Claude: Can You Conduct a Content Audit?](https://www.producttalk.org/conversations-with-claude-content-audit.md) - [Kill Your Darlings - All Things Product Podcast with Teresa Torres & Petra Wille](https://www.producttalk.org/kill-your-darlings-all-things-product-podcast-with-teresa-torres-petra-wille.md) - [Building GitHub for Product Management: How Momental Uses AI to Find Merge Conflicts in Strategy](https://www.producttalk.org/building-github-for-product-management-how-momental-uses-ai-to-find-merge-conflicts-in-strategy.md) - [Stakeholder Management for Product Teams: Show Your Work, Don't Sell Your Conclusions](https://www.producttalk.org/stakeholder-management.md) - [Lost in the Woods - All Things Product Podcast with Teresa Torres & Petra Wille](https://www.producttalk.org/lost-in-the-woods-all-things-product-podcast-with-teresa-torres-petra-wille-6.md) - [Ch. 4: Visualizing What You Already Know](https://www.producttalk.org/cdh-book-club-march-2026.md) - Continuous Discovery Habits turns five this year. And to celebrate we are reading the book together. Each month, I am releasing an in-depth reading guide that includes: * The chapters we will be reading * A preview of the most important concepts we'll be learning about * Short videos you can share… - [Boundaries Between Product & Engineering - All Things Product Podcast with Teresa Torres & Petra Wille](https://www.producttalk.org/boundaries-between-product-engineering-all-things-product-podcast-with-teresa-torres-petra-wille-6.md) - [Building AI Sales Reps: How ShowMe Orchestrates Voice, Video, and Multi-Agent Workflows to Close Deals](https://www.producttalk.org/building-ai-sales-reps-showme.md) - [From Customer Interviews to an Opportunity Solution Tree—In Minutes](https://www.producttalk.org/ai-opportunity-solution-trees.md) - [Support System for Product Leaders - All Things Product Podcast with Teresa Torres & Petra Wille](https://www.producttalk.org/support-system-for-product-leaders-all-things-product-podcast-with-teresa-torres-petra-wille.md) - [Context Engineering: 5 Familiar Strategies from Real Product Teams](https://www.producttalk.org/context-engineering.md) - [Claude Code - All Things Product Podcast with Teresa Torres & Petra Wille](https://www.producttalk.org/claude-code-all-things-product-podcast-with-teresa-torres-petra-wille.md) - [Building Earmark: How a Two-Person Team Turned Meetings into Finished Work](https://www.producttalk.org/building-earmark-how-a-two-person-team-turned-meetings-into-finished-work.md) - [Context Rot: Why AI Gets Worse the Longer You Chat (And How to Fix It)](https://www.producttalk.org/context-rot.md) - [Groupthink When Hiring - All Things Product Podcast with Teresa Torres & Petra Wille](https://www.producttalk.org/groupthink-when-hiring-all-things-product.md) - [Ch. 3: Focusing on Outcoes Over Outputs](https://www.producttalk.org/cdh-book-club-february-2026.md) - Continuous Discovery Habits turns five this year. And to celebrate we are reading the book together. Each month, I am releasing an in-depth reading guide that includes: * The chapters we will be reading * A preview of the most important concepts we'll be learning about * Short videos you can share… - [Build vs. Buy - All Things Product Podcast with Teresa Torres & Petra Wille](https://www.producttalk.org/build-vs-buy-all-things-product.md) - [When Trust Is Everything: Building AI for Physicians at Healio](https://www.producttalk.org/when-trust-is-everything-building-ai-for-physicians-at-healio.md) - [How Does ChatGPT Work? A Guide for the Rest of Us](https://www.producttalk.org/how-does-chatgpt-work.md) - [Product at Heart 2026 - All Things Product Podcast with Teresa Torres & Petra Wille](https://www.producttalk.org/product-at-heart-2026-all-things-product.md) - [Building Tendos AI: How an Agent Swarm Turns Construction Emails into Quotes](https://www.producttalk.org/building-tendos-ai.md) - [Exploring What's Just Now Possible: How AI-Powered Discovery and Expert Feedback Are Driving My 2026 Roadmap](https://www.producttalk.org/my-2026-roadmap.md) - [Happy New Year! - All Things Product Podcast with Teresa Torres & Petra Wille](https://www.producttalk.org/happy-new-year-2026-all-things-product.md) - [Building a Career Co-pilot for Disadvantaged Students: How Zero Gravity Bridges Knowing and Doing](https://www.producttalk.org/building-a-career-co-pilot-at-zero-gravity.md) - [How to Use Claude Code: A Guide to Slash Commands, Agents, Skills, and Plug-ins](https://www.producttalk.org/how-to-use-claude-code-features.md) - [Ch. 1-2: The What & Why of Continuous Discovery (+Opportunity Solution Trees)](https://www.producttalk.org/lets-read-continuous-discovery-habits-together-january-2026.md) - Continuous Discovery Habits turns five this year! And what a run it's been. Over 135,000 people have bought the book. And thousands of teams are putting the habits into practice. But I know it's not easy. It can feel like you are the lone champion pushing for change in your organization. So I want… - [Automating the Full Customer Support Iceberg: How Gradient Labs Built a Multi-Agent Platform](https://www.producttalk.org/building-a-multi-agent-platform-with-gradient-labs.md) - [2026 Product Conference List](https://www.producttalk.org/2026-product-conference-list.md) - We are starting to pull together our list of 2026 product conferences. This list is by no means exhaustive. If you know of product conferences that are not on the list and you think they should be, please send an email to conferences@producttalk.org. We’ll also keep updating this list as we hear ab… - [End of Year Reflection - All Things Product Podcast with Teresa Torres & Petra Wille](https://www.producttalk.org/end-of-year-reflection-2026-all-things-product.md) - [Building Mowie: How a Concierge Service Became an AI Marketing Platform](https://www.producttalk.org/building-mowie-an-ai-marketing-platform.md) - [How to Build AI Workflows with Claude Code (Even If You're Not Technical)](https://www.producttalk.org/how-to-build-ai-workflows-with-claude-code.md) - [Role of Leadership in Transformations - All Things Product Podcast with Teresa Torres & Petra Wille](https://www.producttalk.org/role-of-leadership-in-transformations-all-things-product-podcast-with-teresa-torres-petra-wille.md) - [From Prototype to Production: How Perk Built a Voice AI Agent That Makes 10,000 Calls a Week](https://www.producttalk.org/from-prototype-to-production-how-perk-built-a-voice-ai-agent-that-makes-10-000-calls-a-week.md) - [How to Choose Which Tasks to Automate with AI (+50 Real Examples)](https://www.producttalk.org/how-to-choose-which-tasks-to-automate-with-ai.md) - [Customer Interview Analysis - All Things Product Podcast with Teresa Torres & Petra Wille](https://www.producttalk.org/customer-interview-analysis-all-things-product-podcast-with-teresa-torres-petra-wille.md) - [Communities of Practice - All Things Product Podcast with Teresa Torres & Petra Wille](https://www.producttalk.org/communities-of-practice-all-things-product-podcast-with-teresa-torres-petra-wille.md) - [Building an AI Sleep Coach: How Rest is Making CBTI Principles Accessible to DIY Sleep Hackers](https://www.producttalk.org/building-an-ai-sleep-coach-how-rest-is-making-cbti-principles-accessible-to-diy-sleep-hackers.md) - [Lessons from 9 AI Product Teams: Emerging Themes from Just Now Possible](https://www.producttalk.org/learning-from-8-ai-product-teams.md) - [Dealing With Setbacks - All Things Product Podcast with Teresa Torres & Petra Wille](https://www.producttalk.org/dealing-with-setbacks-all-things-product-podcast-with-teresa-torres-petra-wille.md) - [Turning Vendor Chaos into Answers: How Xelix Built an AI Helpdesk](https://www.producttalk.org/turning-vendor-chaos-into-answers-how-xelix-built-an-ai-helpdesk.md) - [How to Use Claude Code Safely: A Non-Technical Guide to Managing Risk](https://www.producttalk.org/how-to-use-claude-code-safely.md) - [Global Invoicing - All Things Product Podcast with Teresa Torres & Petra Wille](https://www.producttalk.org/global-invoicing-all-things-product-podcast-with-teresa-torres-petra-wille.md) - [When AI Becomes Your SRE: How Incident.io Is Automating Incident Response](https://www.producttalk.org/when-ai-becomes-your-sre-how-incident-io-is-automating-incident-response.md) - [Stop Repeating Yourself: Give Claude Code a Memory](https://www.producttalk.org/give-claude-code-a-memory.md) - [AI At Home And Work - All Things Product Podcast with Teresa Torres & Petra Wille](https://www.producttalk.org/ai-at-home-and-work-all-things-product-podcast-with-teresa-torres-petra-wille.md) - [Building Trainline’s AI Travel Assistant: How a 25-Year-Old Company Went Agentic](https://www.producttalk.org/building-trainlines-ai-travel-assistant.md) - [Claude Code: What It Is, How It's Different, and Why Non-Technical People Should Use It](https://www.producttalk.org/claude-code-what-it-is-and-how-its-different.md) - [Context is King - All Things Product Podcast with Teresa Torres & Petra Wille](https://www.producttalk.org/context-is-king-all-things-product-podcast-with-teresa-torres-petra-wille.md) - [Powering Government with Community Voices: How ZenCity Built an AI That Listens](https://www.producttalk.org/powering-government-with-community-voices.md) - [AI Changes Everything (And Nothing At All)](https://www.producttalk.org/ai-changes-everything-and-nothing-at-all.md) - [Moments That Changed Us - All Things Product Podcast with Teresa Torres & Petra Wille](https://www.producttalk.org/moments-that-changed-us-all-things-product-podcast-with-teresa-torres-petra-wille.md) - [Building AI Coworkers: How Neople Is Making Agents Work Where You Work](https://www.producttalk.org/building-ai-coworkers-how-neople-is-making-agents-work-where-you-work.md) - [The Product Operating Model Explained: From Pilot Teams to Full Transformation](https://www.producttalk.org/the-product-operating-model.md) - [Product & Leadership Legacy - 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[Inside eSpark’s AI Teacher Assistant: RAG, Evals, and Real Classroom Needs](https://www.producttalk.org/inside-esparks-ai-teacher-assistant-rag-evals-and-real-classroom-needs.md) - [AI Evals & Discovery - All Things Product Podcast with Teresa Torres & Petra Wille](https://www.producttalk.org/ai-evals-discovery-all-things-product-podcast-with-teresa-torres-petra-wille.md) - [Turning Disruption into Opportunity: The Stack Overflow AI Story with Ellen Brandenberger](https://www.producttalk.org/ellen-brandenberger-stack-overflow-just-now-possible.md) - [15 Ways to Use AI at Home (and Fill Your AI Product Toolbox)](https://www.producttalk.org/15-ways-to-use-ai-at-home.md) - [Building AI Products - All Things Product Podcast with Teresa Torres & Petra Wille](https://www.producttalk.org/building-ai-products-all-things-product-podcast-with-teresa-torres-petra-wille.md) - [Podcast Preview - Just Now Possible](https://www.producttalk.org/podcast-preview-just-now-possible.md) - [Q&A Session: Building AI Evals for the Interview Coach](https://www.producttalk.org/interview-coach-evals-q-a.md) - I am falling deeper into the AI rabbit hole every day. Now, that’s not to say that I believe all the hype about AI. What I mean is that I’m excited to see what’s just now possible with AI (some may even say I’ve become a little obsessed with this topic). Over the past few months, I have been buildi… - [Stop Chasing Promotions - All Things Product Podcast with Teresa Torres & Petra Wille](https://www.producttalk.org/stop-chasing-promotions-all-things-product-podcast-with-teresa-torres-petra-wille.md) - [Announcing: Just Now Possible](https://www.producttalk.org/announcing-just-now-possible.md) - I am excited to launch my new podcast: Just Now Possible. How AI products come to life—straight from the builders themselves. In each episode, we dive deep into how teams spotted a customer problem, experimented with AI, prototyped solutions, and shipped real features. We dig into everything from w… - [How I Designed & Implemented Evals for Product Talk’s Interview Coach](https://www.producttalk.org/interview-coach-evals.md) - What does generative AI make just now possible? This is a question that I’ve been obsessed with over the past few months. While I’ve been primarily working alone, I don’t want to go on this journey in isolation. I believe there’s so much benefit to working out loud and sharing the ups and downs I’v… - [Curation - All Things Product Podcast with Teresa Torres & Petra Wille](https://www.producttalk.org/curation-all-things-product-podcast-with-teresa-torres-petra-wille.md) - [Building My First AI Product: 6 Lessons from My 90-Day Deep Dive](https://www.producttalk.org/ai-playbook.md) - Back in March, I was still struggling with how fast everything was moving with AI: RAG, MCP, agents, tools, evals, prompt engineering. It was a lot. Don't get me wrong. I was using ChatGPT and Claude in the web browser every day. But I was struggling to keep up with how fast everything was moving.… - [AI Prototyping: How 11 Real-World Teams Are Transforming Their Work with Lovable](https://www.producttalk.org/ai-prototyping-lovable.md) - If there’s one AI tool that should be impacting your product discovery work right now, it’s AI prototyping. Tools like Lovable, V0, Bolt, Replit, Base44, and Magic Patterns feel like magic. They make it easy to spin up an interactive prototype in minutes. It’s incredible. If you haven’t tried any o… - [Behind the Scenes: Building the Product Talk Interview Coach](https://www.producttalk.org/customer-interview-coach.md) - I’ve been diving deep into how generative AI can help us build new skills. I’m firmly in the “AI should augment (not replace) humans at work” camp. I’m concerned about the short-term impact on entry-level employees. I’m concerned about brain rot in the rest of us who seem so willing to outsource ou… - [Summer Break - All Things Product Podcast with Teresa Torres & Petra Wille](https://www.producttalk.org/summer-break-all-things-product-podcast-with-teresa-torres-petra-wille.md) - [Go to the Source - All Things Product Podcast with Teresa Torres & Petra Wille](https://www.producttalk.org/go-to-the-source-all-things-product-podcast-with-teresa-torres-petra-wille.md) - [Expecting Resistance: Handling Stakeholder & Leader Concerns During Product Operating Model Pilot](https://www.producttalk.org/expect-stakeholder-resistance.md) - Trying to adopt the product operating model? One of the keys to success is remembering that it’s not just about product teams—it’s an organization-wide transformation. This is why Hope Gurion and I have been doing a series on organizational change. In our years as product coaches, we’ve seen how ma… - [Red Flags When Choosing A Coach - All Things Product Podcast with Teresa Torres & Petra Wille](https://www.producttalk.org/red-flags-when-choosing-a-coach-all-things-product-podcast-with-teresa-torres-petra-wille.md) - [Managing Pushback: Handling Pilot Team Resistance During Product Operating Model Rollout](https://www.producttalk.org/pilot-team-resistance.md) - Trying to undertake a major change like rolling out the product operating model isn’t easy. A lot of companies struggle with this. But that doesn’t mean it’s impossible. There are teams out there that are successfully making this transformation. And I know that because I’ve seen it happen. And so h… - [Funding Projects Vs. Teams - All Things Product Podcast with Teresa Torres & Petra Wille](https://www.producttalk.org/funding-projects-vs-teams-all-things-product-podcast-with-teresa-torres-petra-wille.md) - [Leading Or Managing Chaos - All Things Product Podcast with Teresa Torres & Petra Wille](https://www.producttalk.org/leading-or-managing-chaos-all-things-product-podcast-with-teresa-torres-petra-wille.md) - [Preparing Leaders and Stakeholders to Support Product Operating Model Pilot Teams](https://www.producttalk.org/preparing-leaders-and-stakeholders.md) - A single champion can often inspire an organization to shift to the product operating model—especially if that champion is the CEO or CPO. But that’s only the first step. Your transformation will get stuck without support from people throughout your company. Over the past few months, I’ve been disc… - [AI Prototyping - All Things Product Podcast with Teresa Torres & Petra Wille](https://www.producttalk.org/ai-prototyping-all-things-product-podcast-with-teresa-torres-petra-wille.md) - [Building Skills: Setting Pilot Teams Up for Product Operating Model Success](https://www.producttalk.org/setting-pilot-teams-up-for-success.md) - Change is exciting, but too much change can feel chaotic. When making a big change like adopting the product operating model or continuous discovery, how do you tap into the excitement while also controlling the chaos? This is a question that Hope Gurion and I have been exploring over the past seve… - [What is Product Ops? - All Things Product Podcast with Teresa Torres & Petra Wille](https://www.producttalk.org/what-is-product-ops-all-things-product-podcast-with-teresa-torres-petra-wille.md) - [How to Choose the Right Pilot Teams for a Product Operating Model Transformation](https://www.producttalk.org/choosing-pilot-teams-product-operating-model.md) - Is your company shifting to the product operating model? Are you trying to figure out where to start? If so, this series on organizational change is for you. Hope Gurion and I are reflecting on our experiences as coaches who have worked with hundreds of teams, sharing what we’ve seen work—and not w… - [Measurable Outcomes - All Things Product Podcast with Teresa Torres & Petra Wille](https://www.producttalk.org/measurable-outcomes-all-things-product-podcast-with-teresa-torres-petra-wille.md) - [Giving and Taking in a Community - All Things Product Podcast with Teresa Torres & Petra Wille](https://www.producttalk.org/giving-and-taking-in-a-community-all-things-product-podcast-with-teresa-torres-petra-wille.md) - [Ask Teresa: Do Product Teams Really Ship Value Weekly?](https://www.producttalk.org/ship-value-weekly.md) - A good continuous discovery team is interviewing customers, mapping opportunities, and testing assumptions every week. But for teams new to discovery, it can be hard to find time for all of these new activities. Part of that is because they are still thinking about discovery as a phase that happens… - [Product vs. Project Operating Models - All Things Product Podcast with Teresa Torres & Petra Wille](https://www.producttalk.org/product-vs-project-operating-models-all-things-product-podcast-with-teresa-torres-petra-wille.md) - [Product in Practice: Evaluating If a New API is Needed](https://www.producttalk.org/evaluating-a-new-api.md) - It’s one thing to iterate on an existing product. It’s a whole other challenge to identify brand-new products to offer. The same is true for API products. The difficulties you face from going to 0 to 1—understanding your customer, identifying what will differentiate your product, building early ver… - [Saying No - All Things Product Podcast with Teresa Torres & Petra Wille](https://www.producttalk.org/saying-no-all-things-product-podcast-with-teresa-torres-petra-wille.md) - [Product in Practice: Transitioning Customers to a New API](https://www.producttalk.org/transitioning-customers-api.md) - Continuous discovery is for everyone. You don’t have to be building a consumer-facing app or website to enjoy the benefits of this way of working. But we understand there’s reluctance about adopting discovery outside of traditional business to consumer (B2C) digital products. Whether it’s hard to v… - [Leadership Professional Development - All Things Product Podcast with Teresa Torres & Petra Wille](https://www.producttalk.org/leadership-professional-development-all-things-product-podcast-with-teresa-torres-petra-wille.md) - [Big Backlogs - All Things Product Podcast with Teresa Torres & Petra Wille](https://www.producttalk.org/big-backlogs-all-things-product-podcast-with-teresa-torres-petra-wille.md) - [Iterating on Product Strategy - All Things Product Podcast with Teresa Torres & Petra Wille](https://www.producttalk.org/iterating-on-product-strategy-all-things-product-podcast-with-teresa-torres-petra-wille.md) - [Product in Practice: Getting Started with Several APIs (And the Challenges I Faced)](https://www.producttalk.org/api-challenges.md) - A few years ago I was drowning in administrative work. To deliver high-quality online courses we were patching together several different tools to create a good student experience. We used Teachable as our course platform, Slack for our community, Zoom for our live sessions, Google Calendar to send… - [Crafting a Conference Talk - All Things Product Podcast with Teresa Torres & Petra Wille](https://www.producttalk.org/crafting-a-conference-talk-all-things-product-podcast-with-teresa-torres-petra-wille.md) - [Common Usability Issues with Web APIs: And How Discovery Can Help](https://www.producttalk.org/api-usablity-issues.md) - Last week, I shared that we often get asked, “Do API teams need to do discovery?” You won’t be surprised to hear my answer is yes. I even recorded a short video about the topic: But to really get the point across, I’m writing a multi-week series about APIs—what they are and how they work, the most… - [Capacity Planning - All Things Product Podcast with Teresa Torres & Petra Wille](https://www.producttalk.org/capacity-planning-all-things-product-podcast-with-teresa-torres-petra-wille.md) - [Understanding Web APIs: What They Are and How They Work](https://www.producttalk.org/whats-an-api.md) - A common question we get is, “Do API teams need to do discovery?” My short answer is yes. But I realize to effect change in the industry, I need a longer answer. Over the next several weeks, I’m going to do my best to provide a more complete answer. Here’s the plan: * In today’s article, I’ll expla… - [So Many Coaches - All Things Product Podcast with Teresa Torres & Petra Wille](https://www.producttalk.org/so-many-coaches-all-things-product-podcast-with-teresa-torres-petra-wille.md) - [Product Discovery: B2B vs. B2C - All Things Product Podcast with Teresa Torres & Petra Wille](https://www.producttalk.org/product-discovery-b2b-vs-b2c-all-things-product-podcast-with-teresa-torres-petra-wille.md) - [Avoid This Common Organizational Transformation Mistake (And What to Do Instead)](https://www.producttalk.org/pilot-teams.md) - Is your organization kicking off or in the midst of an organizational transformation? Are you shifting from outputs to outcomes or working to adopt the product operating model? If you answered yes to any of those questions, keep reading. Hope Gurion and I recently kicked off a new series on organiz… - [Training vs. Coaching - All Things Product Podcast with Teresa Torres & Petra Wille](https://www.producttalk.org/training-vs-coaching-all-things-product-podcast-with-teresa-torres-petra-wille.md) - [Ask the Community: Tracking Opportunities Not Related to Your Outcome](https://www.producttalk.org/opportunities-not-related-to-outcome.md) - When you conduct story-based interviews every week, you quickly begin to collect a range of opportunities. And while some of these opportunities might be related to your current outcome, that’s not always the case. It can be hard to know what to do when this happens. You might be tempted to try to… - [Product Discovery with Internal Customers - All Things Product Podcast with Teresa Torres & Petra Wille](https://www.producttalk.org/product-discovery-with-internal-customers-all-things-product-podcast-with-teresa-torres-petra-wille.md) - [Join 4 Upcoming Events on Continuous Discovery with Teresa Torres in March 2025](https://www.producttalk.org/upcoming-events-march-2025.md) - I’m hosting a lineup of free events this March! I’d love for you to join one. March 10th & 26th: Product Discovery Discussion Sessions for Senior Leaders I’ve been hosting monthly product discovery discussion sessions for senior leaders (think executives, VPs, CPOs) about the challenges they face m… - [Frameworks: When to Use Them, When to Break Them - All Things Product Podcast with Teresa Torres & Petra Wille](https://www.producttalk.org/frameworks-when-to-use-them-when-to-break-them-all-things-product-podcast-with-teresa-torres-petra-wille.md) - [AI-Generated Opportunity Solution Trees - All Things Product Podcast with Teresa Torres & Petra Wille](https://www.producttalk.org/ai-generated-opportunity-solution-trees-all-things-product-podcast-with-teresa-torres-petra-wille.md) - [The Impact of Working in a Product Trio](https://www.producttalk.org/impact-of-product-trios.md) - I was scrolling through my LinkedIn feed and a post caught my eye. It read: “Marketing owns defining the ideal customer profile.” And then went into details on why. A quick scan through the comments showed that not everyone agreed with this statement. Some people argued a different role owned defin… - [Deep Work - All Things Product Podcast with Teresa Torres & Petra Wille](https://www.producttalk.org/deep-work-all-things-product-podcast-with-teresa-torres-petra-wille.md) - [Is Your Organization Ready to Adopt the Product Operating Model?](https://www.producttalk.org/organizational-readiness.md) - Many companies are either starting on or in the midst of an organizational transformation. Their goal is to adopt the product operating model (as described in Marty Cagan’s book Transformed) or something akin to it. Much of this is being fueled by the success of the FAANG companies (Facebook, Amazo… - [My Organization Doesn’t Work That Way - All Things Product Podcast with Teresa Torres & Petra Wille](https://www.producttalk.org/my-organization-doesnt-work-that-way-all-things-product-podcast-with-teresa-torres-petra-wille.md) - [Making Continuous Discovery Work for You: The SPICEY Approach](https://www.producttalk.org/spicey-framework.md) - At the beginning of a new year, we’re often excited to make improvements and change our ways of working. “This is the year when I’m going to adopt continuous discovery,” you might be saying to yourself. “I’m going to transform my product team and our entire approach to making product decisions!” An… - [Podcast Preview - All Things Product with Teresa Torres & Petra Wille](https://www.producttalk.org/podcast-preview-all-things-product-with-teresa-torres-petra-wille.md) - [Let’s Connect in 2025: A Look at the Year Ahead](https://www.producttalk.org/2025-annual-letter.md) - Welcome to 2025! As we kick off a new year, it’s time for my annual letter. For the past several years, I’ve used my annual letters to reflect on the past year, share where I intend to focus during the upcoming year, and provide a guide for folks who might be interested in working with us. 2024: A… - [Tools of the Trade: Building Opportunity Solution Trees in Vistaly](https://www.producttalk.org/tools-of-the-trade-vistaly.md) - If you’re committed to adopting continuous discovery habits, opportunity solution trees are one of the most important ways to track your learnings and progress. And there’s no shortage of tools out there that can be used to build your opportunity solution trees. Back in September 2023, we explored… - [Join 4 Upcoming Events on Continuous Discovery with Teresa Torres in January and February 2025](https://www.producttalk.org/upcoming-events-january-february-2025.md) - I’m hosting a lineup of free events throughout January and February! I’d love for you to join one. January 7th & 22nd: Product Discovery Discussion Sessions for Senior Leaders I’ve been hosting monthly product discovery discussion sessions for senior leaders (think executives, VPs, CPOs) about the… - [Y Oslo 2024: When It Comes to Discovery, Something is Better Than Nothing](https://www.producttalk.org/y-oslo-2024.md) - I recently spoke at the Y Oslo conference in Oslo, Norway. I was asked to give a ten-minute overview of my continuous discovery framework and then participated in a fireside chat where the host, Cecilie Smedstad, asked me to go deeper in a few areas. We covered how to manage messy opportunity solut… - [Product in Practice: How Passion.io Applies Continuous Discovery to the Employee Experience](https://www.producttalk.org/applying-discovery-for-employee-experience.md) - If you’ve been reading Product Talk for a while, you probably already know that the majority of the stories we share in the Product in Practice series focus on how product teams are adopting continuous discovery habits in their work. The details vary, but we generally speak with members of the prod… - [Ask the Community: What Do You Do When You Inherit a Giant Product Backlog?](https://www.producttalk.org/inherit-product-backlog.md) - Old product backlogs can be the place where ideas go to die. But they can also be a treasure trove of feedback from your customers. And in some cases, they might be a mix of both. The trouble is, you might not know until you spend some time reviewing your specific backlog. And is it even worth taki… ## Optional - [RSS Feed](https://www.producttalk.org/rss/) - [Sitemap](https://www.producttalk.org/sitemap.xml) - [Full content of pages and posts](https://www.producttalk.org/llms-full.txt)