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Teresa Torres

Bend, Oregon

Teresa is an internationally acclaimed author, speaker, and coach. She teaches a structured and sustainable approach to continuous discovery. She has taught over 16,000 people product discovery skills and is the author of Continuous Discovery Habits.

Building a Multi-Agent Platform at Gradient Labs on Just Now Possible with Teresa Torres.

Automating the Full Customer Support Iceberg: How Gradient Labs Built a Multi-Agent Platform

Listen to this episode on: Spotify | Apple Podcasts What happens when a customer reports a stolen credit card? The frontline answer is simple—freeze it. But underneath lies a cascade of follow-ups: dispute filings, fraud investigations, merchant communications, and proactive outreach to gather more details. Most AI support tools handle

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2026 Product Conference List

We are starting to pull together our list of 2026 product conferences. This list is by no means exhaustive. If you know of product conferences that are not on the list and you think they should be, please send an email to conferences@producttalk.org. We’ll also keep updating

End of Year Reflection - All Things Product Podcast with Teresa Torres & Petra Wille

End of Year Reflection - All Things Product Podcast with Teresa Torres & Petra Wille

Listen to this episode on: Spotify | Apple Podcasts In this episode of All Things Product, Petra Wille and Teresa Torres dig into their end-of-year reflection practices — the ones they've refined over decades of product work, personal growth, and plenty of nerdy experimentation. They compare how their processes started,

Episode cover art for Just Now Possible with Teresa Torres: AI Content Marketing with Mowie

Building Mowie: How a Concierge Service Became an AI Marketing Platform

Listen to this episode on: Spotify | Apple Podcasts What if your small business could have a full marketing team—automated content calendars, customer segmentation, and channel-specific posts—without the headcount? In this episode of Just Now Possible, Teresa Torres talks with Chris O'Connor (CEO) and Jessica Valenzuela (Co-Founder)

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How to Build AI Workflows with Claude Code (Even If You're Not Technical)

Audio Version ($) My writing process used to be messy. I'd start with a brain dump of everything that was swirling in my head. Then I would try to structure it into an outline. But I often lost patience with that. So I'd just start writing. Then

Role of Leadership in Transformations - All Things Product Podcast with Teresa Torres & Petra Wille

Role of Leadership in Transformations - All Things Product Podcast with Teresa Torres & Petra Wille

Listen to this episode on: Spotify | Apple Podcasts In this conversation, Teresa Torres and Petra Wille unpack a pattern they’re seeing again and again in product transformations: teams get trained in continuous discovery, but nothing sticks because leaders haven’t changed how they work. They dig into why “train

From Prototype to Production: How Perk Built a Voice AI Agent That Makes 10,000 Calls a Week

From Prototype to Production: How Perk Built a Voice AI Agent That Makes 10,000 Calls a Week

Listen to this episode on: Spotify | Apple Podcasts What happens when you combine a real customer problem, a no-code prototype, and a team willing to listen to every single call? In this episode of Just Now Possible, Teresa Torres talks with Steven Payne (Product Manager), Gabriel Stock (Senior Engineering Manager)