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Tools of the Trade: A Look at Optimal Workshop’s Discovery Tech Stack

Continuous discovery is about changing your behavior. That’s why Teresa named her book Continuous Discovery Habits. You don’t just think your way into continuous discovery. Sure, it’s important to understand the underlying concepts. But the concepts don’t mean much if you’re not making real changes

Representing Customer Segments on Your Opportunity Solution Tree (Teresa’s Take)

There is no single right way to do continuous discovery. I can’t emphasize this enough. Recently, Hope Gurion walked through three scenarios where she argued teams might benefit from including customer segments on their opportunity solution trees. In that post, she wrote: Opportunities are written as first-person statements

Representing Customer Segments on Your Opportunity Solution Tree (Hope’s Take)

Just like many aspects of continuous discovery, there’s no single right way to use the opportunity solution tree. As a fellow Product Talk coach, Hope Gurion uses opportunity solution trees with customers on a regular basis. And Hope continues to refine and adapt the tree to help product teams

Product in Practice: Finding the Best Way to Communicate with Different Stakeholders

Continuous discovery is more of a journey than a destination. You can pick up the habits and fold them into your daily practice, but there will always be room for improvement. Plus, your work environment is always changing, so you’ll constantly need to adapt to your current settings and

Product Discovery Basics: Everything You Need to Know

Product discovery is becoming a trendy topic in the world of digital products. Why? What is it? And what do you need to know about it? I’ve got you covered. This article will cover the ins and outs of product discovery. What is Product Discovery? We typically define product

Writing a Book: How Continuous Discovery Helped Me Write a Better Book

It won’t surprise you to hear that I use the same continuous discovery habits that I wrote about in my book to run my business. My primary objective across my business is to increase the number of product trios who adopt a continuous cadence to their discovery work. When

Core Concept: Getting Engineers to Embrace the Product Trio

The Core Concepts series addresses common questions and concerns within the world of continuous product discovery. Over the past few weeks, we’ve been looking at common questions about the product trio. Did you miss the previous posts in this series? You can find them all here. Today’s post

Core Concept: The Role of User Research in a Continuous Discovery World

Over the past several weeks, we’ve been exploring what a product trio is, how decision-making works in product trios, and why more roles aren’t included. Today, we are going to tackle how user researchers fit into this puzzle. You can watch the short video or read a

Core Concept: What Roles are Represented in a Product Trio?

In this short video, I address the most common question I’ve received since releasing my book Continuous Discovery Habits: Why didn’t you include my role in the product trio? You can watch the video or read a lightly edited transcript below. Who should you include in your product

Core Concept: Collaborative Decision-Making in a Product Trio

In this short video, I walk through what decision-making looks like in a product trio. If you missed the first video in this series, be sure to check that out first: What’s a product trio? You can watch the video or read a lightly edited transcript below. Do

Continuous Discovery Habits (the Book) is Finally Here!

I am so excited to announce Continuous Discovery Habits is finally here! This book is designed to be a product trio’s guide to a structured and sustainable approach to continuous discovery. It’s the culmination of my work over the past eight years helping hundreds of product teams adopt

Core Concept: The Product Trio

One of my goals for 2021 is to create short explainer videos for key concepts related to continuous discovery. This is my first one. I'd love to hear what you think. Is this helpful? Are there other core concepts you’d like to see me explore? You can

Rethinking Product Discovery with Justice, Equity, Diversity, and Inclusion in Mind

Back in March, I spoke at ProductCamp Cascadia (an online conference hosted by ProductCamp Portland, ProductCamp Seattle, and ProductCamp Vancouver) exploring the topic of design justice. I refined the talk and gave it again yesterday at IndustryConf. You can either watch the recording above or read an edited transcript below.

Why There’s No Single “Right” Way to Do Discovery: Part 3

A few months ago, fellow Product Talk coach Hope Gurion and I sat down to discuss why there’s no single right way to do discovery. Want to read the previous parts of the series? Find Part 1 here and Part 2 here. In this third and final conversation in

Why There’s No Single “Right” Way to Do Discovery: Part 2

A few months ago, fellow Product Talk coach Hope Gurion and I sat down to discuss why there’s no single right way to do discovery. Want to read Part 1 of the series? Find it here. In this second conversation in the series, we discussed two core principles of

Why There’s No Single “Right” Way to Do Discovery: Part 1

A few months ago, fellow Product Talk coach Hope Gurion and I sat down to discuss why there’s no single right way to do discovery. In this first conversation in the series, we discussed three guiding principles of continuous discovery: building a collaborative decision-making model with the product

A Look at the Year Ahead: The Product Talk Roadmap (With a Book Update)

Happy New Year! I am excited to kick off 2021. For the past couple of years, I've used my January blog post to give an update on my plans for the year ahead and this year will be no different. You can find previous years’ posts here: 2019

Product in Practice: When Travel Ground to a Halt, Seera Group Used Opportunity Mapping to Discover a New Market

Hi there, Product Talk readers! We can’t wait to share our latest Product in Practice with you. For this story, we spoke with a product team leading the Digital Hotels vertical at Seera Group, a travel and tourism company based in the Kingdom of Saudi Arabia (KSA). The team

2021 Product Conferences

We are starting to pull together our list of 2021 product conferences. A lot has changed in the world since we last published our 2020 product conferences list. Due to COVID-19, many of the events on our list had to shift to virtual events. We expect the same will

Product Managers and Product Owners: What’s the Difference?

For this month’s Product Talk post, I recorded a video where I consider the difference between product managers and product owners. You can watch the video or read an edited version of the transcript below. I want to talk about product managers and product owners. This is a topic

Inspiring Strong Product Leaders: A Conversation with Petra Wille

I first met Petra Wille, a fellow product coach, at Mind the Product and was immediately impressed with her work. While I tend to focus on helping teams, Petra’s work centers around helping product leaders—the people who manage product managers. The people in these roles don’t always

Product in Practice: Iterating to an Actionable Outcome at tails.com

Hello Product Talk readers, we’re excited to share the latest Product in Practice with you! For this story, we caught up with Sonja Martin, Product Manager at tails.com. Sonja shares how her cross-functional team has changed their approach to defining their desired outcome over time. Want to

Opportunity Mapping: An Essential Skill for Driving Product Outcomes

The following is an excerpt from my upcoming book, Continuous Discovery Habits. It’s the opening to my chapter on Opportunity Mapping. Read to the end for an exciting new announcement. “To maintain the state of doubt and to carry on systematic and protracted inquiry—these are the essentials of

Doing Discovery Well: How to Measure and Guide Your Team

How do you know that you are doing discovery well? If you want to improve your discovery process, what outcomes help you track your progress? I get asked these questions often. I like that teams are trying to take an outcome-focused mindset to their discovery practice. The good news

Empower Product Teams with Product Outcomes, Not Business Outcomes

Good discovery starts with a clear desired outcome. A well-defined outcome provides a focal point for the product team and serves as a guiding light for their discovery efforts. It helps the team quickly identify and conserve their time and energy for the initiatives that matter most. However, when