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Melissa Suzuno

Product in Practice: Evaluating If a New API is Needed

Product in Practice: Evaluating If a New API is Needed

It’s one thing to iterate on an existing product. It’s a whole other challenge to identify brand-new products to offer. The same is true for API products. The difficulties you face from going to 0 to 1—understanding your customer, identifying what will differentiate your product, building early

Product in Practice: Transitioning Customers to a New API

Product in Practice: Transitioning Customers to a New API

Continuous discovery is for everyone. You don’t have to be building a consumer-facing app or website to enjoy the benefits of this way of working. But we understand there’s reluctance about adopting discovery outside of traditional business to consumer (B2C) digital products. Whether it’s hard to visualize

Ask the Community: Tracking Opportunities Not Related to Your Outcome

Ask the Community: Tracking Opportunities Not Related to Your Outcome

When you conduct story-based interviews every week, you quickly begin to collect a range of opportunities. And while some of these opportunities might be related to your current outcome, that’s not always the case. It can be hard to know what to do when this happens. You might be

Making Continuous Discovery Work for You: The SPICEY Approach

Making Continuous Discovery Work for You: The SPICEY Approach

At the beginning of a new year, we’re often excited to make improvements and change our ways of working. “This is the year when I’m going to adopt continuous discovery,” you might be saying to yourself. “I’m going to transform my product team and our entire approach

Tools of the Trade: Building Opportunity Solution Trees in Vistaly

Tools of the Trade: Building Opportunity Solution Trees in Vistaly

If you’re committed to adopting continuous discovery habits, opportunity solution trees are one of the most important ways to track your learnings and progress. And there’s no shortage of tools out there that can be used to build your opportunity solution trees. Back in September 2023, we explored

Product in Practice: How Passion.io Applies Continuous Discovery to the Employee Experience

Product in Practice: How Passion.io Applies Continuous Discovery to the Employee Experience

If you’ve been reading Product Talk for a while, you probably already know that the majority of the stories we share in the Product in Practice series focus on how product teams are adopting continuous discovery habits in their work. The details vary, but we generally speak with members

Ask the Community: What Do You Do When You Inherit a Giant Product Backlog?

Ask the Community: What Do You Do When You Inherit a Giant Product Backlog?

Old product backlogs can be the place where ideas go to die. But they can also be a treasure trove of feedback from your customers. And in some cases, they might be a mix of both. The trouble is, you might not know until you spend some time reviewing your