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Melissa Suzuno

Ask the Community: What Do You Do When You Inherit a Giant Product Backlog?

Ask the Community: What Do You Do When You Inherit a Giant Product Backlog?

Old product backlogs can be the place where ideas go to die. But they can also be a treasure trove of feedback from your customers. And in some cases, they might be a mix of both. The trouble is, you might not know until you spend some time reviewing your

Product in Practice: Mapping Business and Product Outcomes to Stand Out in the Job Search

Product in Practice: Mapping Business and Product Outcomes to Stand Out in the Job Search

The job search process is often unpredictable. How long will it take to hear back from a company? What questions will they ask you during your interview? Will you even enjoy working there? While it’s not possible to remove all the uncertainty and ambiguity from the job search, Teeba

12 Hurdles to Effective Product Trio Collaboration

12 Hurdles to Effective Product Trio Collaboration

If you’ve ever felt like working as part of a product trio was hard, you’re not alone. We often field questions or comments from people who are skeptical about how this type of collaborative decision-making can work, so we’ve known anecdotally for quite a while that this

Tools of the Trade: How HiveMQ Automates Customer Interview Recruiting with Orbital

Tools of the Trade: How HiveMQ Automates Customer Interview Recruiting with Orbital

If you want to make continuous interviewing part of your discovery, you have to automate the recruiting process. It sounds simple, but that doesn’t mean it’s easy. While many product teams want to talk to customers every week, they struggle to make this a reality. Whether they face

Product in Practice: How Botify Broke Down Silos and Moved to Product Trios

Product in Practice: How Botify Broke Down Silos and Moved to Product Trios

Working as a product trio can be a major transformation. If you’re not used to working this way, it involves changing everything from the coworkers you collaborate with most closely and your communication style to the mindset you bring to work every day. The product team at Botify knows

Product in Practice: Why Ramsey Solutions Rotates Engineers in Their Product Trios

Product in Practice: Why Ramsey Solutions Rotates Engineers in Their Product Trios

It’s no secret that engineers can be hesitant to participate in product trios. They might feel anxious about taking on tasks that are new to them and outside their regular routine at work, like speaking directly with customers. They might fear that any time not spent coding is time

Product in Practice: Testing Assumptions Was Tricky But the Convo Team Didn’t Give Up

Product in Practice: Testing Assumptions Was Tricky But the Convo Team Didn’t Give Up

Identifying and testing assumptions is a critical part of continuous discovery. But what happens when your assumption tests don’t go as planned? Whether you encounter technical difficulties, have a hard time finding customers to connect with, or run up against any other number of problems, it can be tempting