Teresa Torres

Core Concept: The Role of User Research in a Continuous Discovery World

Over the past several weeks, we’ve been exploring what a product trio is, how decision-making works in product trios, and why more roles aren’t included. Today, we are going to tackle how user researchers fit into this puzzle. You can watch the short video or read a

Core Concept: What Roles are Represented in a Product Trio?

In this short video, I address the most common question I’ve received since releasing my book Continuous Discovery Habits: Why didn’t you include my role in the product trio? You can watch the video or read a lightly edited transcript below. Who should you include in your product

Core Concept: Collaborative Decision-Making in a Product Trio

In this short video, I walk through what decision-making looks like in a product trio. If you missed the first video in this series, be sure to check that out first: What’s a product trio? You can watch the video or read a lightly edited transcript below. Do

Continuous Discovery Habits (the Book) is Finally Here!

I am so excited to announce Continuous Discovery Habits is finally here! This book is designed to be a product trio’s guide to a structured and sustainable approach to continuous discovery. It’s the culmination of my work over the past eight years helping hundreds of product teams adopt

Core Concept: The Product Trio

One of my goals for 2021 is to create short explainer videos for key concepts related to continuous discovery. This is my first one. I'd love to hear what you think. Is this helpful? Are there other core concepts you’d like to see me explore? You can

Rethinking Product Discovery with Justice, Equity, Diversity, and Inclusion in Mind

Back in March, I spoke at ProductCamp Cascadia (an online conference hosted by ProductCamp Portland, ProductCamp Seattle, and ProductCamp Vancouver) exploring the topic of design justice. I refined the talk and gave it again yesterday at IndustryConf. You can either watch the recording above or read an edited transcript below.

Why There’s No Single “Right” Way to Do Discovery: Part 3

A few months ago, fellow Product Talk coach Hope Gurion and I sat down to discuss why there’s no single right way to do discovery. Want to read the previous parts of the series? Find Part 1 here and Part 2 here. In this third and final conversation in

Why There’s No Single “Right” Way to Do Discovery: Part 2

A few months ago, fellow Product Talk coach Hope Gurion and I sat down to discuss why there’s no single right way to do discovery. Want to read Part 1 of the series? Find it here. In this second conversation in the series, we discussed two core principles of

Why There’s No Single “Right” Way to Do Discovery: Part 1

A few months ago, fellow Product Talk coach Hope Gurion and I sat down to discuss why there’s no single right way to do discovery. In this first conversation in the series, we discussed three guiding principles of continuous discovery: building a collaborative decision-making model with the product

A Look at the Year Ahead: The Product Talk Roadmap (With a Book Update)

Happy New Year! I am excited to kick off 2021. For the past couple of years, I've used my January blog post to give an update on my plans for the year ahead and this year will be no different. You can find previous years’ posts here: 2019

2021 Product Conferences

We are starting to pull together our list of 2021 product conferences. A lot has changed in the world since we last published our 2020 product conferences list. Due to COVID-19, many of the events on our list had to shift to virtual events. We expect the same will

Product Managers and Product Owners: What’s the Difference?

For this month’s Product Talk post, I recorded a video where I consider the difference between product managers and product owners. You can watch the video or read an edited version of the transcript below. I want to talk about product managers and product owners. This is a topic

Inspiring Strong Product Leaders: A Conversation with Petra Wille

I first met Petra Wille, a fellow product coach, at Mind the Product and was immediately impressed with her work. While I tend to focus on helping teams, Petra’s work centers around helping product leaders—the people who manage product managers. The people in these roles don’t always

Opportunity Mapping: An Essential Skill for Driving Product Outcomes

The following is an excerpt from my upcoming book, Continuous Discovery Habits. It’s the opening to my chapter on Opportunity Mapping. Read to the end for an exciting new announcement. “To maintain the state of doubt and to carry on systematic and protracted inquiry—these are the essentials of

Doing Discovery Well: How to Measure and Guide Your Team

How do you know that you are doing discovery well? If you want to improve your discovery process, what outcomes help you track your progress? I get asked these questions often. I like that teams are trying to take an outcome-focused mindset to their discovery practice. The good news

Working Remotely? 5 Ways to Help Your Product Team Thrive

Product teams should be co-located. This is an often-repeated “truth” in our industry. Today, in response to COVID-19, many companies are instituting mandatory work-from-home policies. This is making co-location impossible for many teams. Thankfully, this “truth” was already on its way to being retired.

Why Product Trios Should Interview Customers Together

The following is an excerpt from my upcoming book, Continuous Discovery Habits. I’d love your feedback in the comments. After reading, are you ready to interview as a trio? Still have doubts? Please let me know your thoughts. Product research needs to be timely, actionable, and believable for a

What I’m Saying Yes to in 2020 (With 2 Big Announcements)

For many of us, the beginning of the year is a fresh start. It’s an opportunity to recommit to the things that matter most to us. Last year, I wrote “What I’m Saying No to This Year—And Why” to clearly outline what I wanted to focus on

2020 Product Conferences

We are starting to pull together our 2020 conference list. This list is by no means exhaustive. If you know of a product conference that is not on the list and you think it should be, please feel free to recommend it in the comments or send an email to

Everyone Thinks They’re Managing by Outcomes. Here’s How to Actually Do it.

Last month, I spoke at the Business of Software (BoS) conference in Boston. BoS has been on my short list for a very long time and it did not disappoint. Mark Littlewood, the organizer of the event, does a fantastic job and it shows up in every little detail of

Product in Practice: How One Product Manager Innovates in Big Companies

One of my goals at Product Talk is to showcase what good product management looks like. Today, I’m excited to introduce a new series, Product in Practice, where I’ll profile product managers doing great work. To kick off the series, we interviewed Rachel Allen, Director of Product at

Show Your Work: How to Justify Your Decisions & Get Stakeholder Buy-In

Last month, I spoke at Mind the Product San Francisco. The following transcript is how the speech was written and does not match the talk exactly. I want you to take a minute—think back to elementary school when you were learning multiplication tables. Don’t worry; I’m not

Engaging Stakeholders with Opportunity Solution Trees: 3 Tactics to Try

Two and a half years ago, I introduced the opportunity solution tree. It’s been a blast seeing product people put it into practice. Today, I’m excited to share Hope Gurion’s thoughts on using opportunity solution trees. Like a true Agilist, she hasn’t just adopted the tool,

Continuous Product Discovery is for Everyone [Case Study]

When I write or speak about continuous discovery, I worry that people are enamored with this way of working, but aren’t doing the work to put it into practice. It’s easy to read about a continuous discovery habit and think, “That could never work for my team. Our

Taking Continuous Discovery to the Next Level at SEEK [Case Study]

As a discovery coach, I work with all kinds of companies and teams. Some are brand new to discovery, others are already far along in their journey. To start, I always work with the leaders to identify one or two teams who we think will become champions for continuous discovery