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Teresa Torres

Bend, Oregon

Teresa is an internationally acclaimed author, speaker, and coach. She teaches a structured and sustainable approach to continuous discovery. She has taught over 18,000 people product discovery skills and is the author of Continuous Discovery Habits.

Join 3 Free Product Discovery Webinars in May 2024

In May, I’ll be hosting three webinars. If you are working on your discovery habits, check out the lineup and come join one. May 6 - Opportunity Solution Trees: Overcoming the Most Common Mistakes In this one-hour webinar, I'll cover the most common mistakes teams make when

Story-Based Customer Interviews Uncover Much-Needed Context

Story-Based Customer Interviews Uncover Much-Needed Context

Customer interviews are one of the most impactful activities a product team can do. But only if we use the right methods. An early customer interviewing mistake is to spend your interview time exploring your solution ideas. You might present a prototype and ask, “What do you think?” Or even,

Join 4 New Events on Continuous Discovery with Teresa Torres (March 2024)

I’m hosting several free events over the next two weeks. I’d love for you to join one of them. March 25th: The What & Why of Continuous Discovery In this webinar, I’ll introduce participants to the continuous discovery framework I introduced in my book Continuous Discovery Habits.

The Interview Snapshot: How to Synthesize and Share What You Learned from a Single Customer Interview

The Interview Snapshot: How to Synthesize and Share What You Learned from a Single Customer Interview

When you start interviewing customers every week, it’s easy to get overwhelmed by how much you are learning. When we use our customer interviews to collect specific stories about past behavior, every conversation can uncover dozens of unmet customer needs, pain points, and desires (AKA opportunities). I recommend teams

2024: Focusing on Finding Joy in My Work

2024: Focusing on Finding Joy in My Work

Happy New Year! Every year, I kick off January with an update on how the year went and I share my plans for the upcoming year. This year is going to look a little different. You might remember that at the start of 2023, I announced that I wasn’t

Ask Teresa (and the Community): What Do You Do With Stakeholder Feature Requests?

Ask Teresa (and the Community): What Do You Do With Stakeholder Feature Requests?

Let’s say you’ve got a good thing going with continuous discovery. You’re creating a regular habit of talking to customers, you’re identifying opportunities and assumptions and building out your opportunity solution tree and starting to run small tests to explore different ideas. Everything is going great

Opportunity Solution Trees: Visualize Your Discovery to Stay Aligned and Drive Outcomes

Opportunity Solution Trees: Visualize Your Discovery to Stay Aligned and Drive Outcomes

Opportunity solution trees help product teams chart the best path to their desired outcome. They keep the team aligned as they manage the messy cycles of continuous discovery. In this article, we’ll cover what an opportunity solution tree is, the benefits of using one, how to create one, and