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Teresa Torres

Bend, Oregon

Teresa is an internationally acclaimed author, speaker, and coach. She teaches a structured and sustainable approach to continuous discovery. She has taught over 16,000 people product discovery skills and is the author of Continuous Discovery Habits.

The High Cost of Interruptions

In this post, I argued that you should ignore bugs. It was easily the most controversial blog post I've written. If you haven't read it, go ahead, read it. I'll wait. It was fun. Naturally, some people disagreed. If you read the comments, you&

Why Ignoring Bugs Will Make Your Product Better

Do you have a bug management system with thousands of bugs? Do you have meetings to review high priority bugs? Do you argue over how to use priority and severity? Why? Bug management is a waste of time. Bugs fall into three categories: Bugs that need to interrupt work. These

Reward Ideas With Good Feedback

On Tuesday, we looked at how to get the entire company involved in idea generation. One of the key steps we highlighted was to give feedback on every idea. Giving good feedback is an art form in and of itself. When you open idea generation up to your whole company,

You Aren't The Only One Who Can Have Innovative Ideas

One of the hardest parts of product management is making visible how you evaluate ideas and make decisions about what to build. Everyone has ideas. Rarely are you sitting around dreaming up what to build next. More likely, your wading through feature request after feature request trying to identify what&

When Helping Hurts

A sales rep comes to you and asks for a small product change to satisfy a prospective client. Your manager wants to A/B test her latest idea. Your friend in client services keeps asking for an updated FAQ even though nobody reads the one you do have. One of

Do One Thing Well

Most product managers know that your product should do one thing well. If you do one thing well, your customers will know exactly when and why to use your product. If you do one thing well, you have a hope of being the best at what you do. If you

Global Product Management Talk: Writing Compelling User Stories

Yesterday, I was the guest speaker on the Global Product Management Talk hosted by Cindy Solomon. For yesterday's show, Roger Cauvin was the co-host. We were discussing how to write compelling user stories. As many of you know, this is a topic that I've covered in-depth