Teresa Torres

My Organization Doesn’t Work That Way - All Things Product Podcast with Teresa Torres & Petra Wille

Listen to this episode on: Spotify | Apple Podcasts Many product teams aspire to work in a modern, outcome-driven way—prioritizing discovery, continuous learning, and experimentation. But what happens when your organization doesn’t support these practices? In this episode, we unpack the tension between ideal product practices and the

Podcast Preview - All Things Product with Teresa Torres & Petra Wille

Listen to this episode on: Spotify | Apple Podcasts Welcome to All Things Product with Petra Wille and Teresa Torres! In this debut episode, we dive into why we started this podcast and what you can expect from future episodes. We chat about our shared passion for product development, the challenges

Let’s Connect in 2025: A Look at the Year Ahead

Welcome to 2025! As we kick off a new year, it’s time for my annual letter. For the past several years, I’ve used my annual letters to reflect on the past year, share where I intend to focus during the upcoming year, and provide a guide for folks

Join 4 Upcoming Events on Continuous Discovery with Teresa Torres in January and February 2025

I’m hosting a lineup of free events throughout January and February! I’d love for you to join one. January 7th & 22nd: Product Discovery Discussion Sessions for Senior Leaders I’ve been hosting monthly product discovery discussion sessions for senior leaders (think executives, VPs, CPOs) about the challenges

Y Oslo 2024: When It Comes to Discovery, Something is Better Than Nothing

I recently spoke at the Y Oslo conference in Oslo, Norway. I was asked to give a ten-minute overview of my continuous discovery framework and then participated in a fireside chat where the host, Cecilie Smedstad, asked me to go deeper in a few areas. We covered how to

2025 Product Conference List

We are starting to pull together our list of 2025 product conferences. This list is by no means exhaustive. If you know of product conferences that are not on the list and you think they should be, please send an email to conferences@producttalk.org. We’ll also keep updating

Join 4 Upcoming Events on Continuous Discovery with Teresa Torres in December 2024

I’m hosting a lineup of free events this December! I’d love for you to join one. December 4th: Continuous Interviewing: Unlock the Power of Story-Based Customer Interviews This webinar is designed to help you better understand what a good customer interview looks like. We’ll cover: * Why

Ask Teresa: Does the Engineer in the Product Trio Need to be the Tech Lead?

Working as a product trio is the foundation for discovery. Without input from a product manager, a designer, and an engineer, it’s difficult for us to account for the cross-functional perspectives we need to build successful products. However, most companies tend to have more engineers than product managers

Customer Recruiting for Continuous Discovery: Get Easy Access to Customers Week Over Week

In all of our Product Talk Academy courses, we ask students, “What’s your biggest hurdle to adopting continuous discovery?” Overwhelmingly, the #1 response is: access to customers. This doesn’t surprise me. In Continuous Discovery Habits, I wrote that the only way to make continuous discovery sustainable is to

Tell Us About Your Team: Take the Continuous Discovery Habits Benchmark Survey (2024)

For years, I’ve shared that Product Talk’s primary outcome is to increase the number of product teams who adopt a continuous cadence to their discovery work. This has been our North Star metric. It has guided our work. It inspired me to write my book. It’s what

Join 4 Upcoming Events on Continuous Discovery with Teresa Torres in September and October 2024

I’m hosting a lineup of free events throughout September and October! I’d love for you to join one. September 23rd: Opportunity Solution Trees: Overcoming the Most Common Mistakes In this one-hour webinar, I’ll introduce the most common mistakes teams make when getting started with opportunity solution

Ask Teresa: For Customer Interviews, Who Counts as a Customer?

Whenever I introduce the topic of customer interviews (the foundational element of continuous discovery), I get a lot of questions about who counts as a customer. Everyone thinks their company context is unique—whether they’re B2B or B2B2C or some other combination of letters and numbers. And while yes,

Tools of the Trade: Switching from Miro to Jira Product Discovery for Opportunity Solution Trees

I recently sat down with the Consider and Contact team at Hemnet to discuss why they switched from Miro to Jira Product Discovery for building their opportunity solution trees. This was a detailed conversation where the team walked through: * Why they started building opportunity solution trees in Miro and why

Shifting from Outputs to Outcomes: Why It Matters and How to Get Started

A clear outcome sets the scope for discovery. It defines how much latitude a team has to explore. It sets a clear measure of success. But many teams struggle to set the right outcome. Whether they have a hard time negotiating with stakeholders, feel pressure to commit to multiple outcomes,

Join 4 Upcoming Events on Continuous Discovery with Teresa Torres in August 2024

I’m hosting a lineup of free events throughout August! I’d love for you to join one. August 6th: The What & Why of Continuous Discovery In this webinar, I’ll introduce participants to the continuous discovery framework I outlined in my book Continuous Discovery Habits. We’ll cover:

Ask Teresa: What Do You Do with Atypical Customer Stories?

When we interview customers, our goal is to learn as much as we can about their context. This will help us understand their specific needs, pain points, and desires (otherwise known as opportunities) which will inform our product decisions. But what happens when you hear a story that stands out

Don't Use Generative AI to Replace Discovery with Real Humans

I’m disappointed to see the rise of generative AI tools that are designed to replace discovery with real humans. Don’t get me wrong. I’m a big fan of generative AI. I use it daily in both my personal life and at work. But when we use generative

Product Trios: What They Are, Why They Matter, and How to Get Started

Product trios are cross-functional product teams who are responsible for both deciding what to build and then building it. The goal is for a product trio to represent balanced perspectives while still remaining as small as possible to facilitate and expedite collaborative decision-making. In this article, we’ll

Join 3 Free Product Discovery Webinars in May 2024

In May, I’ll be hosting three webinars. If you are working on your discovery habits, check out the lineup and come join one. May 6 - Opportunity Solution Trees: Overcoming the Most Common Mistakes In this one-hour webinar, I'll cover the most common mistakes teams make when

Story-Based Customer Interviews Uncover Much-Needed Context

Customer interviews are one of the most impactful activities a product team can do. But only if we use the right methods. An early customer interviewing mistake is to spend your interview time exploring your solution ideas. You might present a prototype and ask, “What do you think?” Or even,

Join 4 New Events on Continuous Discovery with Teresa Torres (March 2024)

I’m hosting several free events over the next two weeks. I’d love for you to join one of them. March 25th: The What & Why of Continuous Discovery In this webinar, I’ll introduce participants to the continuous discovery framework I introduced in my book Continuous Discovery Habits.

The Interview Snapshot: How to Synthesize and Share What You Learned from a Single Customer Interview

When you start interviewing customers every week, it’s easy to get overwhelmed by how much you are learning. When we use our customer interviews to collect specific stories about past behavior, every conversation can uncover dozens of unmet customer needs, pain points, and desires (AKA opportunities). I recommend teams

2024: Focusing on Finding Joy in My Work

Happy New Year! Every year, I kick off January with an update on how the year went and I share my plans for the upcoming year. This year is going to look a little different. You might remember that at the start of 2023, I announced that I wasn’t

Ask Teresa (and the Community): What Do You Do With Stakeholder Feature Requests?

Let’s say you’ve got a good thing going with continuous discovery. You’re creating a regular habit of talking to customers, you’re identifying opportunities and assumptions and building out your opportunity solution tree and starting to run small tests to explore different ideas. Everything is going great

Opportunity Solution Trees: Visualize Your Discovery to Stay Aligned and Drive Outcomes

Opportunity solution trees help product teams chart the best path to their desired outcome. They keep the team aligned as they manage the messy cycles of continuous discovery. In this article, we’ll cover what an opportunity solution tree is, the benefits of using one, how to create one, and