A good continuous discovery team is interviewing customers, mapping opportunities, and testing assumptions every week. But for teams new to discovery, it can be hard to find time for all […]
Product in Practice: Evaluating If a New API is Needed
It’s one thing to iterate on an existing product. It’s a whole other challenge to identify brand-new products to offer. The same is true for API products. The difficulties you […]
Product in Practice: Transitioning Customers to a New API
Continuous discovery is for everyone. You don’t have to be building a consumer-facing app or website to enjoy the benefits of this way of working. But we understand there’s reluctance […]
Product in Practice: Getting Started with Several APIs (And the Challenges I Faced)
A few years ago I was drowning in administrative work. To deliver high-quality online courses we were patching together several different tools to create a good student experience. We used […]
Common Usability Issues with Web APIs: And How Discovery Can Help
Last week, I shared that we often get asked, “Do API teams need to do discovery?” You won’t be surprised to hear my answer is yes. I even recorded a […]
Understanding Web APIs: What They Are and How They Work
A common question we get is, “Do API teams need to do discovery?” My short answer is yes. But I realize to effect change in the industry, I need a […]
Making Continuous Discovery Work for You: The SPICEY Approach
At the beginning of a new year, we’re often excited to make improvements and change our ways of working. “This is the year when I’m going to adopt continuous discovery,” […]
Y Oslo 2024: When It Comes to Discovery, Something is Better Than Nothing
I recently spoke at the Y Oslo conference in Oslo, Norway. I was asked to give a ten-minute overview of my continuous discovery framework and then participated in a fireside […]
