I work with cross-functional product teams (product manager, designers, engineers) virtually week over week for 12 weeks, teaching them how to adopt continuous discovery practices. That includes how to adopt a regular cadence of customer interviews, rapid prototyping, and product experiments, all in service of driving product outcomes.
We focus on two areas of skill development:
- How to do small, actionable research activities well.
- The critical thinking required to connect those research activities to product decisions that lead to product outcomes.
Here’s what past participants have said about working with me as a coach:
- “We are starting to feel empowered to say these are where the opportunities are.” – Amy, Product Manager, Snagajob
- “Coaching has made a big impact on the work we’ve done and the results show it too!” – Dan, Product Manager, BeachBody
- “I appreciated that your whole process started with mapping and that specific opportunities were contextualized. I also really appreciated that the team aligns on a clearly articulated outcome.” – Arijit, Product Manager, Animoto
The core of the coaching curriculum is focused on helping teams make better product decisions, informed by customer interviews, rapid prototyping, and experimentation.
Your teams will learn how to:
- Use visual mapping tools (e.g.customer journey maps, opportunity solution trees, etc.) to externalize and examine their thinking.
- Effectively conduct customer interviews, prototype tests, and product experiments in a way that leads to valuable and reliable insights.
- Develop their critical thinking skills to better connect the dots between their research activities and their product decisions.
- Collaborate as a cross-functional team, sharing responsibility and accountability for desired product outcomes.
The goal is for the team to develop sustainable habits that they can use 52 weeks of the year with a focus on developing a continuous discovery mindset.
If you want to explore this option for your team, send me an email at firstname.lastname@example.org.