Sign in Subscribe

Latest

Don't Use Generative AI to Replace Discovery with Real Humans

Don't Use Generative AI to Replace Discovery with Real Humans

I’m disappointed to see the rise of generative AI tools that are designed to replace discovery with real humans. Don’t get me wrong. I’m a big fan of generative AI. I use it daily in both my personal life and at work. But when we use generative

Product in Practice: Testing Assumptions Was Tricky But the Convo Team Didn’t Give Up

Product in Practice: Testing Assumptions Was Tricky But the Convo Team Didn’t Give Up

Identifying and testing assumptions is a critical part of continuous discovery. But what happens when your assumption tests don’t go as planned? Whether you encounter technical difficulties, have a hard time finding customers to connect with, or run up against any other number of problems, it can be tempting

Product Trios: What They Are, Why They Matter, and How to Get Started

Product Trios: What They Are, Why They Matter, and How to Get Started

Product trios are cross-functional product teams who are responsible for both deciding what to build and then building it. The goal is for a product trio to represent balanced perspectives while still remaining as small as possible to facilitate and expedite collaborative decision-making. In this article, we’ll cover what

Product in Practice: Getting Value Out of In-App Surveys Takes Iteration

Product in Practice: Getting Value Out of In-App Surveys Takes Iteration

Committing to continuous discovery means changing the way your product team operates. It’s no longer about making decisions purely based on your intuitions or stakeholder requests, but finding ways to integrate touch points with customers into your work every week—if not every day. This can sound overwhelming. Your

Join 3 Free Product Discovery Webinars in May 2024

In May, I’ll be hosting three webinars. If you are working on your discovery habits, check out the lineup and come join one. May 6 - Opportunity Solution Trees: Overcoming the Most Common Mistakes In this one-hour webinar, I'll cover the most common mistakes teams make when

Product in Practice: Shifting from a Feature Factory to Continuous Discovery at Doodle

Product in Practice: Shifting from a Feature Factory to Continuous Discovery at Doodle

Leading a product team (or several teams) comes with its own set of challenges that’s often similar to but distinct from the hurdles individual product contributors face. There’s pressure coming from all directions—your company leaders expect you to deliver business results while your product teams may be

Story-Based Customer Interviews Uncover Much-Needed Context

Story-Based Customer Interviews Uncover Much-Needed Context

Customer interviews are one of the most impactful activities a product team can do. But only if we use the right methods. An early customer interviewing mistake is to spend your interview time exploring your solution ideas. You might present a prototype and ask, “What do you think?” Or even,