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Ask Teresa: What’s the Difference Between OKRs and Outcomes?

Ask Teresa: What’s the Difference Between OKRs and Outcomes?

What's the difference between OKRs and outcomes? This is by far one of the most common questions I get and there are lots of ways to answer it. Defining the Terms: OKRs vs. Outcomes Here's my response: First, an OKR is comprised of an objective and

Insights from the CDH Benchmark Survey: How Are Teams Adopting Discovery Habits?

Insights from the CDH Benchmark Survey: How Are Teams Adopting Discovery Habits?

“Product thought leaders talk about an ideal way of working. Nobody actually works that way.” I can’t tell you how many times I hear this sentiment on Twitter and LinkedIn. And I hate it. I realize that many product people have never worked in a product trio, don’t

Insights from the CDH Benchmark Survey: Measuring Product and Team Performance

Insights from the CDH Benchmark Survey: Measuring Product and Team Performance

For years, I’ve shared that Product Talk’s outcome is to increase the number of teams who adopt the continuous discovery habits that I outlined in my book. The challenge with this outcome is that it’s hard to measure. It’s directionally correct, but without a clear sense

Tools of the Trade: Recruiting Customer Interview Participants

Tools of the Trade: Recruiting Customer Interview Participants

When it comes to continuous discovery, there’s no such thing as “the perfect tool.” Instead of seeking the best tool out there, it’s much more effective to look for the best tool for your team. Teresa often says, “The best tool is the one that your team will

Sourcing Opportunities: Unlocking the Power of Opportunity Mapping

Sourcing Opportunities: Unlocking the Power of Opportunity Mapping

The opportunity solution tree is a visual representation of your continuous discovery work. It helps you keep track of your high-level outcomes, the unmet needs, desires, and pain points (or what I collectively refer to as “opportunities”) you’re hearing about from customers, the solutions you’re considering, and sometimes

Product in Practice: Building to Learn at Singularity Creations

Product in Practice: Building to Learn at Singularity Creations

Saying no is a huge part of excelling in your product practice. If you say yes to every request that comes your way—whether from customers, salespeople, or executives—you can quickly get overwhelmed and lose focus. But this isn’t always easy. Product people naturally want to solve any

Slowing Down: Choosing Not to Set Goals for 2023

Slowing Down: Choosing Not to Set Goals for 2023

Happy New Year! For the past several years, I’ve published a state of the business report as my initial blog post of the year. And this year will be no different. In this post, I’ll reflect on the past year and look at the year ahead. Let’s