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Ask Teresa: How Do You Select Customers for Customer Interviews?

Ask Teresa: How Do You Select Customers for Customer Interviews?

Welcome to the next installment of Ask Teresa, the column where I address common questions about continuous discovery. If you’d like to see the other posts in this series, you can find them here. Creating frequent touch points with customers is one of the core tenets of continuous discovery.

Ask Teresa: Who’s Responsible for What in the Product Trio?

Ask Teresa: Who’s Responsible for What in the Product Trio?

As a product discovery coach, I get asked a lot of questions. This makes complete sense—as people read my book, take one of my courses, go through my training, or watch one of my talks, they naturally wonder about applying the concepts of continuous discovery to their own work.

Product in Practice: Assumption Testing with Engineers at Orion Labs

Product in Practice: Assumption Testing with Engineers at Orion Labs

Engineers are often reluctant to participate in discovery. This is only natural: Through years of bad habits, many of us have shown engineers that we only value them for the code they can write. This is a common mistake that Teresa addressed in a Core Concepts post, saying “We’ve

Scaling Impact: A Look at the Year Ahead (2022)

Scaling Impact: A Look at the Year Ahead (2022)

Happy New Year! I’m excited for 2022. Every December, I take several weeks to reflect on the ending year and to look forward to the year ahead. For the past few years, I’ve shared my reflection and plans in the first post of the year. This year is

Looking for a Product Job? Here’s How to Assess a Company’s Continuous Discovery Habits

Looking for a Product Job? Here’s How to Assess a Company’s Continuous Discovery Habits

No company is perfect, especially when it comes to continuous discovery. But some companies are decidedly better than others. You can probably easily list off where your current company is nailing it and where there’s room for improvement when it comes to adopting continuous discovery habits. You likely have

Tools of the Trade: A Look at the Discovery Tech Stack at 99designs

Tools of the Trade: A Look at the Discovery Tech Stack at 99designs

In case you missed it, Tools of the Trade is a new series on Product Talk. In each edition, we talk with a continuous discovery champion (or group of champions) from one organization. We learn about where they are in their continuous discovery journey, which tools they’re using to

Discovery Hand-Offs Kill Momentum: Here’s What to Do Instead

Discovery Hand-Offs Kill Momentum: Here’s What to Do Instead

One of the primary benefits of working in a product trio is we reduce the hand-offs between functional roles. In the old way of working, a business stakeholder communicated a need to a product manager, the product manager wrote requirements, handed them off to a designer, who then created designs,