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Why You Aren’t Learning As Much As You Could From Your Experiments

Why You Aren’t Learning As Much As You Could From Your Experiments

I love that A/B testing has become so popular. It’s an important tool in our toolbox. But it frustrates me that we use it so poorly. Most teams make one of the following two mistakes: They either gate releases with an A/B test trying to understand whether

Product Managers, Level Up Your Problem-Solving Skills

Product Managers, Level Up Your Problem-Solving Skills

I’ve never met a product manager who doesn’t want to get better at what they do. The challenge is not in the desire, but in putting that desire into action. Product management isn’t a well-defined function. It’s changed rapidly over the past two decades. Most of

Must Reads From My 2015 Reading List

I’ve read 74 books to date in 2015. What follows are my top recommendations from that list. Books with Strong Ties to Product Management The first four relate to product management - empowering autonomous teams, decision making, creativity, and the life of Steve Jobs. 1. Team of Teams: New

Goals, Processes, & Habits: A Recipe for Success

It’s December which means it’s time to reflect on the year and look forward to the coming year. Last week, I wrote about my annual retrospective and how I choose priorities for the coming year. Today, I’ll explain how I translate those priorities into goals, design processes

How I Use December to Super-Charge My Coming Year

December is one of my favorite times of year. I do my best to reduce my client load so I can spend about 50% of my time looking back on the past year and looking forward to the next year. I assess how the year went asking, what went well,

The Next Product Talk Experiment

It’s Thanksgiving week here in the United States so I’m going to keep this short and sweet. I’m trying a new experiment. I hear often from product managers that they don’t know what coaching is. Coaching isn’t a common model in the product world. Most

Be Curious, Not Critical

Be Curious, Not Critical

“It’s horrible!” I was mortified. That was the feedback I received in a client meeting where we were reviewing one of my designs. The client continued, “We have a perfectly good home page, why don’t we just use that.” I was confused. We weren’t redesigning the home