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What a Nobel Prize-Winning Physicist Can Teach Us About Building Great Products

Surely You're Joking, Mr. Feynman! (Adventures of a Curious Character) I just finished reading "Surely You're Joking, Mr Feynman", a series of short stories or essays by Richard Feynman that reads like a memoir. Not only was this book a delightful read, but it

User Stories Are Better Than PRDs

In the previous post, we focused on how product managers share customer knowledge with engineers. We discussed how user personas are an effective way of telling the customer's story. We also looked at how some teams share artifacts (videos, audio, written reports) from usability tests to help communicate

Sharing Knowledge: From Product Manager to Engineers

This is the second post in a four part series on Sharing Knowledge in Product Management. The first part looked at sharing knowledge from customers to product manager. This part examines from product Mangers to engineers. Part three will examine from engineers back to product managers. Finally, part four will

Sharing Knowledge: From Customer to Product Manager

This is the first post in a two+ part series. I have content in mind beyond the first two parts, but want to gauge interest before deciding whether or not to continue. These first two parts are sections of a paper I wrote in a class called, "Creating and

Interesting vs. Meaningful

About a year ago, I was struggling. I was the CEO of a technology startup. We were going through some tough times, but we were okay. I wasn't. Looking back, I realized that my struggle was that while I was interested in what we were doing, it simply

Should You Learn To Code?

I'm launching a product today. I forgot how exciting it is to launch something that I made, from concept to launch. In this case, I didn't just define the product, I also wrote a good amount of the code. I haven't written code in

Build Your Visual Communication Skills

As product managers, we communicate with everyone: engineers, designers, sales, account managers, marketing, you name it. Our products are complex and we are seen as the resident experts. We clarify product requirements with engineers, help our sales team overcome objections, and assist our customer success team on getting the most