Story-Based Customer Interviews

Collect reliable feedback from every customer interview.

Description

Have confidence in every customer interview.
- Always know exactly what to ask.
- Uncover actionable insights every time.
- Drive outcomes for your customers and your business.

What's Covered

On-Demand Content: Get access to 100% of the content on day one. Learn at your own pace with in-depth, how-to content to guide your learning.
The Interview Vault: Watch and learn from case studies where we conducted 15 real, 20-30 minute, story-based, customer interviews.
The Interview Coach: Get detailed, personalized feedback with customized coaching tips on every practice interview.
Instructor Supported: Our instructor team is standing by to answer question, review your work, and cheer you on, as you work your way through the curriculum.
Office Hours: Attend monthly Office Hours sessions to get real-time help and connect with peers and our instructor team.
Supportive Community: Get support and learn from peers who are also practicing story-based interviews.

Who This Is For

Product builders (product managers, designers, software engineers, user researchers, data scientists and their leaders) who are adopting (or working to adopt) the continuous discovery habits and need help getting access to customers.

Format & Duration

On-demand course: Get access to all of the course content on day one.
Learn at your own pace: Work your way through the course content as the schedule allows.
3-months of access: Your subscription includes a 3-month license to our curriculum content and to our Slack community. Extend your access through the CDH Membership program.