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Decision Making

Read Decisive and Make Better Product Decisions

Over the past 3 months, I've written a number of posts inspired by the book Decisive by Chip and Dan Heath. I'm a big fan of their work and so much of the research from Decisive is directly applicable to building great products. I highly recommend

Don't Make Snap Product Decisions

This post is part of a series about making better product decisions. Do you ever find yourself making snap decisions? An engineer asks you for more detail on how a feature should work. You hadn't considered that specific use case before. So you come up with a solution

Don't Overcommit to a Bad Idea

This post is part of a series about making better product decisions. At the World Domination Summit 2013, Jia Jiang gave an amazing talk about his experience following his dreams. When he was young, he saw Bill Gates speak, and he dreamed of starting a company someday. But like many

Help Others Make Good Product Decisions Too

This post is part of a series about making better product decisions. You've got a clear vision of where your product is headed. You can describe it three months out, six months out, maybe even ten years out. As you start to see success, you need to grow

You Only Prefer It That Way Because It's Familiar

This post is part of a series about making better product decisions. Tell me how many times you've experienced the following: You've just introduced a new concept design - maybe it's a new way of doing an old feature or maybe it's

How the 10/10/10 Rule can Lead to Better Product Decisions

This post is part of a series about making better product decisions. Three customers are at risk today. You don't have a feature they want and your sales team is concerned they will switch to your competitor's product who does have the requested feature. What do

Turn Your Inside View Outward

This post is part of a series about making better product decisions. One of the most common questions I get at my company, is why don't we have a mobile app. We are in the age of mobile, how can we possibly survive without a mobile app? There