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Ethics

AI Changes Everything (And Nothing At All)

AI Changes Everything (And Nothing At All)

Audio Version ($) Every product team is wrestling with the rapid change brought on by generative AI. It's impacting our roadmaps and how we do our jobs. But not everything is changing. Many of the fundamentals stay exactly the same. Last week, I delivered this talk as part of

Building My First AI Product: 6 Lessons from My 90-Day Deep Dive

Building My First AI Product: 6 Lessons from My 90-Day Deep Dive

Back in March, I was still struggling with how fast everything was moving with AI: RAG, MCP, agents, tools, evals, prompt engineering. It was a lot. Don't get me wrong. I was using ChatGPT and Claude in the web browser every day. But I was struggling to keep

Rethinking Product Discovery with Justice, Equity, Diversity, and Inclusion in Mind

Rethinking Product Discovery with Justice, Equity, Diversity, and Inclusion in Mind

Back in March, I spoke at ProductCamp Cascadia (an online conference hosted by ProductCamp Portland, ProductCamp Seattle, and ProductCamp Vancouver) exploring the topic of design justice. I refined the talk and gave it again yesterday at IndustryConf. You can either watch the recording above or read an edited transcript below.

The Ethics of the Data We Collect

Do you remember the uproar about cookies in the late 90s? I don’t mean the sugar-filled kind. I’m talking about web cookies - the bite-sized bits of information that your browser stores locally so that when you return to a website it already knows who you are. If