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Stakeholder Management

Ask Teresa (and the Community): What Do You Do With Stakeholder Feature Requests?

Ask Teresa (and the Community): What Do You Do With Stakeholder Feature Requests?

Let’s say you’ve got a good thing going with continuous discovery. You’re creating a regular habit of talking to customers, you’re identifying opportunities and assumptions and building out your opportunity solution tree and starting to run small tests to explore different ideas. Everything is going great

Ask Teresa: My Leaders Still Want Roadmaps with Timelines—What Should I Do?

Ask Teresa: My Leaders Still Want Roadmaps with Timelines—What Should I Do?

Many teams, like sales and marketing, have time-bound goals, like reaching $X in bookings or generating Y leads by a specific date. Product teams are also held to time-bound goals. Empowered product teams, for example, are asked to deliver outcomes each quarter. But sometimes companies take this too far. They

Discovery Is Messy: How Do We Keep Track of All That We Are Learning?

Discovery Is Messy: How Do We Keep Track of All That We Are Learning?

As you start to adopt the continuous discovery habits, it’s easy to get overwhelmed by how much stuff you generate. What do I mean by “stuff”? Opportunity solution trees, experience maps, interview snapshots, interview notes and recordings, story maps, assumption maps, assumption test plans, and results. Inevitably, you might

Discovery Hand-Offs Kill Momentum: Here’s What to Do Instead

Discovery Hand-Offs Kill Momentum: Here’s What to Do Instead

One of the primary benefits of working in a product trio is we reduce the hand-offs between functional roles. In the old way of working, a business stakeholder communicated a need to a product manager, the product manager wrote requirements, handed them off to a designer, who then created designs,

Product in Practice: Finding the Best Way to Communicate with Different Stakeholders

Product in Practice: Finding the Best Way to Communicate with Different Stakeholders

Continuous discovery is more of a journey than a destination. You can pick up the habits and fold them into your daily practice, but there will always be room for improvement. Plus, your work environment is always changing, so you’ll constantly need to adapt to your current settings and

Show Your Work: How to Justify Your Decisions & Get Stakeholder Buy-In

Show Your Work: How to Justify Your Decisions & Get Stakeholder Buy-In

Last month, I spoke at Mind the Product San Francisco. The following transcript is how the speech was written and does not match the talk exactly. I want you to take a minute—think back to elementary school when you were learning multiplication tables. Don’t worry; I’m not

Engaging Stakeholders with Opportunity Solution Trees: 3 Tactics to Try

Engaging Stakeholders with Opportunity Solution Trees: 3 Tactics to Try

Two and a half years ago, I introduced the opportunity solution tree. It’s been a blast seeing product people put it into practice. Today, I’m excited to share Hope Gurion’s thoughts on using opportunity solution trees. Like a true Agilist, she hasn’t just adopted the tool,