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Stakeholder Management

The Art of Managing Stakeholders Through Product Discovery

The Art of Managing Stakeholders Through Product Discovery

So, you’re feeling pretty good about your product discovery habits. You are interviewing customers, iterating on prototypes, running sound experiments, and your team is gaining confidence that you are on a path to reach your desired outcome. It feels like you’ve reached product team nirvana. There’s only

4 Powerful Ways to Use Rapid Prototyping to Drive Product Success

4 Powerful Ways to Use Rapid Prototyping to Drive Product Success

When you hear the term “rapid prototyping,” what’s the first thing that comes to mind? For most of us who work with digital products, we tend to think of wireframes or mockups. We equate prototyping with a quick way to get user feedback on our designs. But when we

Be Curious, Not Critical

Be Curious, Not Critical

“It’s horrible!” I was mortified. That was the feedback I received in a client meeting where we were reviewing one of my designs. The client continued, “We have a perfectly good home page, why don’t we just use that.” I was confused. We weren’t redesigning the home

Stop Wishing and Start Doing

Stop Wishing and Start Doing

"I wish my leadership team would pick one strategy." "I wish my engineering team would contribute ideas to our project." "I wish our user experience team would ask for my input earlier." "I wish our sales team would stop saying yes to feature

How to Cultivate Curiosity and Build Better Products

Imagine you are sitting in a meeting. You are in the middle of a heated debate with your head of sales. A customer is adamant they need a feature in order to renew. It’s a big account. The sales team needs the renewal to hit their quarter goal. You

What You Should Clarify and Communicate as a Product Leader

On Monday, I outlined what I think are the three pillars of building great products: a clear vision, sound decision making, and developing the right team. Today, I want to take a closer look at what I mean by a clear vision. It’s easy for us to go about

Is This a Dialogue Or a Discussion?

Have you ever been in a brainstorming meeting where the group gets stuck on one idea? They just want to run with it at the exclusion of all else. If your goal is to generate a lot of ideas, this can be pretty frustrating. But what about the opposite? You&