Vistaly’s AI is built by the creator of the opportunity solution tree
Teresa Torres—author of Continuous Discovery Habits—designs and builds the AI services behind Vistaly’s interview snapshots and opportunity solution trees. When Vistaly drafts your tree, it’s Teresa’s methodology doing the work.
Built together, not bolted on
Teresa and the Vistaly team work closely together to bring you best-in-class services.
Teresa designs and builds the AI services themselves—how interviews get analyzed, how opportunities get framed, and how trees get structured and updated over time.
The Vistaly team builds the product around those services—the workflows, the collaboration features, and the interface your team works in every day.
Good synthesis happens in two steps
Most AI research tools dump every transcript into one pile and hand you themes. You lose the customer, the context, and the evidence. Teresa breaks synthesis into two steps: (1) we generate interview snapshots for each interview, (2) then we use those snapshots to generate an opportunity solution tree.
Interview snapshots
After each interview, the AI drafts the key moments and opportunities from that customer’s story—the two elements that anchor an interview snapshot. Your team reviews and refines them, then completes the rest of the snapshot.
Every opportunity stays connected to the customer who voiced it and the context it came from.
Opportunity solution trees
As your interviews accumulate, the AI synthesizes across them and drafts your opportunity solution tree. When new interviews come in, it proposes updates to your existing tree and walks you through each change, one step at a time.
Your team always knows what changed, and why.
Built to scaffold your thinking, not replace it
“The point of an opportunity solution tree is not to have one—it’s to synthesize what you’re learning from real customers so your team can align on the best path forward.” Teresa Torres
A draft, not an answer
Every output is a starting point. Your team reviews it, corrects it, and makes it yours.
Evidence stays attached
Opportunities link back to specific customers and specific moments—not anonymous themes.
You stay the synthesizer
The AI does the sifting and sorting. The understanding—and the decisions—stay with your team.
The framework Vistaly is built on—from the person who created it.
Teresa Torres wrote the book on continuous discovery
Teresa created the opportunity solution tree—the framework at the heart of Vistaly. Her book, Continuous Discovery Habits, has become the standard playbook for product teams that want to interview customers every week and act on what they learn.
Through Product Talk, she’s taught these habits to product people around the world. Now she’s encoding them into AI services—so the tools your team uses every day reflect the methodology itself, not an approximation of it.
The AI is only as good as the inputs you provide
No amount of AI synthesis can fix a shallow interview. If an interview doesn’t collect a rich story about past behavior, there are no key moments to extract and no real opportunities to find.
The highest-leverage way to get more from Vistaly is to level up your customer interviewing skills—so every interview you upload gives the AI something worth working with.
Story-Based Customer Interviews
Collect reliable feedback from every customer interview.
- Learn from 15 real customer interviews conducted by Teresa in the Interview Vault
- Practice with the Interview Coach—personalized AI feedback on your practice interviews, built by Teresa
- Get support from Teresa’s instructor team, monthly office hours, and a community of peers
Keep exploring
Product Discovery Basics: Everything You Need to Know — new to continuous discovery? Start here.
From Customer Interviews to an Opportunity Solution Tree—In Minutes — the story behind these AI services.
producttalk.org — weekly articles on continuous discovery.