Teresa Torres

Beyond Black Box Scores: How Musubi Trains Custom AI for Trust and Safety Teams

Listen to this episode on: Spotify | Apple Podcasts What do you do when off-the-shelf moderation scores aren't good enough—and the alternative is paying human contractors to spend their days reviewing traumatizing content at scale? In this episode of Just Now Possible, Teresa Torres talks with

Most Package Hacks Get in the Same Way: How I Block Common Entry Points

Share this article | Listen to this article ($) My initial reaction to the recent package hacks was fear. But I quickly learned I can mitigate much of the risk with a handful of configuration settings. If you haven't been following along, a large number of packages (think of packages

Learning Together - All Things Product Podcast with Teresa Torres & Petra Wille

Listen to this episode on: Spotify | Apple Podcasts What's the best way to invest in your team's professional development — train everyone at once, let people self-direct, or something in between? Petra Wille and Teresa Torres explore why the sweet spot might not be what most

What I Learned from the Recent Wave of Package Hacks (And Is Cowork Immune?)

Share this article | Listen to this article ($) I love being a builder. I feel like I have a new superpower and I can't get enough of it. I enjoy tinkering with my Claude Code workflows to make my days more effortless. I'm having a blast building

Procurement - All Things Product Podcast with Teresa Torres & Petra Wille

Listen to this episode on: Spotify | Apple Podcasts Teresa is cranky — and honestly? She has every right to be. In this episode, Teresa and Petra go on a deeply relatable rant about the absurdity of modern corporate procurement processes. Teresa is simultaneously juggling seven speaking engagement contracts, and six of

Let's Read Continuous Discovery Habits Together (June 2026)

Continuous Discovery Habits turns five this year. And to celebrate we are reading the book together. Each month, I am releasing an in-depth reading guide that includes: * The chapters we will be reading * A preview of the most important concepts we'll be learning about * Short videos you

Building Lorikeet: How AI Humility and a Dual-Agent Architecture Are Redefining Customer Support

Listen to this episode on: Spotify | Apple Podcasts What does it take to build an AI customer support agent that actually knows when it can't help — and says so? In this episode of Just Now Possible, Teresa Torres talks with Jamie Hall (Co-founder & CTO), Xharmagne Carandang

Is Technology Good? - All Things Product Podcast with Teresa Torres & Petra Wille

Listen to this episode on: Spotify | Apple Podcasts We built the internet. We championed social media. We're now building AI. But what if, looking back, we made things worse? In this candid and wide-ranging conversation, Teresa and Petra wrestle with a question that's hard to

My Team of Agents: How I Get Claude to Do Tasks While I'm Away from the Computer

Audio Version ($) Every morning I wake up and Claude has already added several tasks to my to-do list. If I have a podcast recording on the calendar, my podcast-manager agent (powered by Claude) prepares a podcast-interview-prep task with a summary of who I'm interviewing

AI Engineering - All Things Product Podcast with Teresa Torres & Petra Wille

Listen to this episode on: Spotify | Apple Podcasts What happens when a product leader accidentally becomes an AI engineer? In this episode, Teresa Torres shares how she went from occasional tinkerer to spending 60% of her time doing real engineering work — building AI-powered tools for continuous discovery, forming a

Upcoming Events - May 2026

I have two events I want to share with you. We will be doing another round of Claude Code: Show and Tell on May 26th at 9am PDT. These events are super fun. We take turns sharing our favorite Claude Code workflows with each other. Invites will go out to

Building Rhea's Factory: How AI-Designed Enzymes Could Finally Solve Plastic Recycling

Listen to this episode on: Spotify | Apple Podcasts Only 10% of the plastic we manufacture gets recycled. We've been trying to solve this for a hundred years using the same mechanical and chemical tools that created the problem. What if biology—specifically, engineered enzymes—is the missing piece?

Behind the Scenes: Building AI-Generated Opportunity Solution Trees

Audio Version ($) I just finished an all-out engineering sprint. That sounds weird to me. I've been writing code on and off for several years. But I wouldn't call myself an engineer. I'm a product manager. And I used to be a designer. It&

Product Builder Myth - All Things Product Podcast with Teresa Torres & Petra Wille

Listen to this episode on: Spotify | Apple Podcasts Is the "product builder" trend the future of product management—or just the latest thing everyone thinks you should be doing? In this episode, Petra Wille and Teresa Torres push back on the hype. They dig into whether product managers

Taste - All Things Product Podcast with Teresa Torres & Petra Wille

Listen to this episode on: Spotify | Apple Podcasts Is "taste" the must-have skill of the AI era — or just the latest tech buzzword? In this episode, Petra Wille and Teresa Torres unpack the growing hype around taste as a differentiating human trait in a world where AI

Let's Read Continuous Discovery Habits Together (May 2026)

Continuous Discovery Habits turns five this year. And to celebrate we are reading the book together. Each month, I am releasing an in-depth reading guide that includes: * The chapters we will be reading * A preview of the most important concepts we'll be learning about * Short videos you

Building AI Employees for Hospitality: How AITropos Takes Orders Where Customers Already Are

Listen to this episode on: Spotify | Apple Podcasts What does it take to build an AI that can take a food order over WhatsApp — correctly, every time, fast enough that customers can't tell it's not a person? That's the core challenge Santi Marchiori and

Command and Control - All Things Product Podcast with Teresa Torres & Petra Wille

Listen to this episode on: Spotify | Apple Podcasts When things feel uncertain, many companies default to command-and-control leadership. It feels faster, safer, and more decisive. But is it actually effective? In this episode, Teresa Torres and Petra Wille unpack the real role of command and control in modern

Predicting the Future - All Things Product Podcast with Teresa Torres & Petra Wille

Listen to this episode on: Spotify | Apple Podcasts AI headlines are everywhere—and many claim they know exactly what’s coming next. In this episode, Teresa Torres and Petra Wille push back on that certainty. They explain why people are bad at predicting the future and why betting on a

Building Todoist Ramble: How Doist Turned Voice Braindumps into Real-Time Task Capture

Listen to this episode on: Spotify | Apple Podcasts How do you turn a rambling stream of consciousness into a clean task list — while the person is still talking? That's the core challenge Doist solved with Ramble, a voice-to-task feature inside Todoist that uses live audio AI

How to Share Your AI Context and Skills Across Devices

Audio Version ($) I've been hosting Claude Code office hours for the past few months and by far the most common questions I get are around sharing context and skills. I'm hearing from a lot of people who are leading AI adoption in their companies. They'

Product Work Is Relationship Work - All Things Product Podcast with Teresa Torres & Petra Wille

Listen to this episode on: Spotify | Apple Podcasts As AI makes it easier than ever to generate ideas and build products, some people are asking: Do we still need product managers? In this episode of All Things Product, Petra Wille and Teresa Torres argue that the real work of product

Product Roadmaps: How the Best Product Teams Plan for Uncertainty

Audio Version ($) We need to talk about product roadmaps. I once worked at a startup where our product roadmap was literally an Excel spreadsheet full of feature ideas. Most of them came from our CEO. Our head of product simply prioritized the rows. Based on what, I have no idea.

FOMO - All Things Product Podcast with Teresa Torres & Petra Wille

Listen to this episode on: Spotify | Apple Podcasts In the AI era, new tools seem to appear every week. It’s exciting—but it can also feel overwhelming. How do you keep up without burning out? In this episode, Petra Wille and Teresa Torres talk about how they deal with

Let's Read Continuous Discovery Habits Together (April 2026)

Continuous Discovery Habits turns five this year. And to celebrate we are reading the book together. Each month, I am releasing an in-depth reading guide that includes: * The chapters we will be reading * A preview of the most important concepts we'll be learning about * Short videos you