In the previous post, we focused on how product managers share customer knowledge with engineers. We discussed how user personas are an effective way of telling the customer’s story. We […]
Sharing Knowledge: From Product Manager to Engineers
This is the second post in a four part series on Sharing Knowledge in Product Management. The first part looked at sharing knowledge from customers to product manager. This part […]
Sharing Knowledge: From Customer to Product Manager
This is the first post in a two+ part series. I have content in mind beyond the first two parts, but want to gauge interest before deciding whether or not […]
Interesting vs. Meaningful
About a year ago, I was struggling. I was the CEO of a technology startup. We were going through some tough times, but we were okay. I wasn’t. Looking back, […]
Should You Learn To Code?
I’m launching a product today. I forgot how exciting it is to launch something that I made, from concept to launch. In this case, I didn’t just define the product, […]
Build Your Visual Communication Skills
As product managers, we communicate with everyone: engineers, designers, sales, account managers, marketing, you name it. Our products are complex and we are seen as the resident experts. We clarify […]
How To Talk To Your Customers (Despite Henry Ford and Steve Jobs)
“If I’d asked customers what they wanted, they would have said a faster horse” – Henry Ford (supposedly) “It’s really hard to design products by focus groups. A lot of […]
The “Why” Behind Product Feedback
I was talking to a startup founder recently and he was telling me about the feedback he was getting on his recent product launch. To keep things simple, we’ll describe […]