Let’s say you’ve got a good thing going with continuous discovery. You’re creating a regular habit of talking to customers, you’re identifying opportunities and assumptions and building out your opportunity […]
Ask Teresa: My Leaders Still Want Roadmaps with Timelines—What Should I Do?
Many teams, like sales and marketing, have time-bound goals, like reaching $X in bookings or generating Y leads by a specific date. Product teams are also held to time-bound goals. […]
Ask Teresa: What’s the Difference Between OKRs and Outcomes?
What’s the difference between OKRs and outcomes? This is by far one of the most common questions I get and there are lots of ways to answer it. Defining the […]
Ask Teresa: What if Your Buyers Aren’t Your Users?
At its core, product discovery is a simple concept. By talking to our customers regularly, we can collect insights into their unique problems, needs, and desires (or what I often […]
Ask Teresa: How Do You Get Your First Product Job Without Experience?
Landing your first or even your second job in product can be really tricky. Many candidates encounter a Catch-22 situation: Most companies only want to hire product managers with experience, […]
Ask Teresa: What Should You Do With Insights That Don’t Come from Customer Interviews?
Regular touch points with customers are a pillar of continuous discovery. If you’re not regularly talking directly with your customers, you increase your risk of building a product that no […]
Ask Teresa: My Sales Team Won’t Let Me Talk To Customers. What Now?
The product trio leads discovery. But this doesn’t mean that other teams aren’t involved. Being thoughtful about product discovery means staying on good terms with others throughout your company. You […]
Ask Teresa: What Are the Best Customer Interview Questions?
We recently launched the Ask Teresa series on Product Talk, where I tackle common questions and challenges that I hear from people as they begin to adopt continuous discovery. Find […]