What’s the difference between OKRs and outcomes? This is by far one of the most common questions I get and there are lots of ways to answer it. Defining the […]
Ask Teresa: What if Your Buyers Aren’t Your Users?
At its core, product discovery is a simple concept. By talking to our customers regularly, we can collect insights into their unique problems, needs, and desires (or what I often […]
Ask Teresa: How Do You Get Your First Product Job Without Experience?
Landing your first or even your second job in product can be really tricky. Many candidates encounter a Catch-22 situation: Most companies only want to hire product managers with experience, […]
Ask Teresa: What Should You Do With Insights That Don’t Come from Customer Interviews?
Regular touch points with customers are a pillar of continuous discovery. If you’re not regularly talking directly with your customers, you increase your risk of building a product that no […]
Ask Teresa: My Sales Team Won’t Let Me Talk To Customers. What Now?
The product trio leads discovery. But this doesn’t mean that other teams aren’t involved. Being thoughtful about product discovery means staying on good terms with others throughout your company. You […]
Ask Teresa: What Are the Best Customer Interview Questions?
We recently launched the Ask Teresa series on Product Talk, where I tackle common questions and challenges that I hear from people as they begin to adopt continuous discovery. Find […]
Ask Teresa: How Do You Select Customers for Customer Interviews?
Welcome to the next installment of Ask Teresa, the column where I address common questions about continuous discovery. If you’d like to see the other posts in this series, you […]
Ask Teresa: Who’s Responsible for What in the Product Trio?
As a product discovery coach, I get asked a lot of questions. This makes complete sense—as people read my book, take one of my courses, go through my training, or […]