I love this post, Do You Care More About the Customers or the Competition?, by David Meerman Scott on Web Ink Now. Take a minute. Go read it. Everywhere I’ve worked, people […]
How To Talk To Your Customers (Despite Henry Ford and Steve Jobs)
“If I’d asked customers what they wanted, they would have said a faster horse” – Henry Ford (supposedly) “It’s really hard to design products by focus groups. A lot of […]
The “Why” Behind Product Feedback
I was talking to a startup founder recently and he was telling me about the feedback he was getting on his recent product launch. To keep things simple, we’ll describe […]