I was sitting in my doctor’s office after a harrowing couple of weeks. I can remember it like it was yesterday. On the prior Sunday, I had passed out in the shower. I thought I had the flu. I could barely crawl from the bathroom to my bed. It wasn’t the flu. Wednesday, that same […]
Stop Wishing and Start Doing
“I wish my leadership team would pick one strategy.” “I wish my engineering team would contribute ideas to our project.” “I wish our user experience team would ask for my input earlier.” “I wish our sales team would stop saying yes to feature requests.” Instead of wishing other people would change, maybe we should start […]
What Your Product Team Says About Your Company Values
Are you committed to creating a great user experience? Do you believe in data-driven product development? Are you motivated to create products that your customers love? I’m guessing most of you answered yes to all three of those questions. Let me ask you a different set of questions. How many engineers does your company have? […]
Take a Team Approach to Product Delivery
Jim, like many product mangers, spends most of his day with his engineering team. He clarifies requirements, triages bugs, and seeks out hidden dependencies. Sally, on the other hand, spends most of her time with customers. She’s understanding their context, uncovering pain points, and identifying opportunities to delight. What’s the difference between Jim and Sally? […]