I hope you had as much fun in London as I did.
If you want to dig in and learn more about some of the topics I covered in my talk on Critical Thinking for Product Teams, you’ve come to the right place.
The Opportunity Solution Tree
- Why This Opportunity Solution Tree is Changing the Way Product Teams Work
This is the article where I introduced the opportunity solution tree. It highlights some additional critical thinking errors that the tree can help your team avoid that I didn’t cover in my talk. I recommend that you start here
- How Product Teams Can Avoid These Common Critical Thinking Mistakes – Coming September 13th!
This article will include a full transcript of my Mind the Product talk and live video once it is released.
Differences Between Experts & Novices
Peak: Secrets from the New Science of Expertise
Anders Ericsson summarizes a lifetime of research on the differences between experts and novices. I highlighted in my talk that he identified more sophisticated mental representations as a key difference. But in the book, he highlights many more. I strongly recommend this book.
“Whether or Not’ vs. “Compare & Contrast” Decisions (And other articles on decision making)
- Stop Asking “Whether or Not” Questions
- Read Decisive and Make Better Product Decisions
- Improve Your Product Decisions
Decisive: How to Make Better Choices in Life and Work
Chip and Dan Heath summarize the research on good decision making. This book is one of the top books that has influenced the way that I think about product and design.
Research on Brainstorming & Idea Generation
The second article includes an academic reference that will help you get started going down the rabbit hole that is this research area.
Experimenting & Interviewing
Start here: The Ladder of Evidence: Get More Value from Your Customer Interviews and Product Experiments
I’ve collected most of my articles on experimenting here: Hypothesis Testing.
And these articles should help you improve your interviewing skills.
- Why You Are Probably Interviewing the Wrong People (And How to Fix It)
- Why You Are Asking the Wrong Customer Interview Questions
- Ask About the Past Rather than the Future
- How to Takes Notes During Customer Research Interviews
- How to Develop Your Active Listening Skills
I write one new article every month and share a newsletter each month which includes worthy reads from around the web and book recommendations. The best way to stay current on my new content is to subscribe to my mailing list.
If you are interested in more hands on help, ask me about my discovery coaching by sending an email to teresa at producttalk dot org.